Protrude Technologies
via Workable
Customer Support Administrator
Compensation
$40K - 60K a year
Responsibilities
Provide administrative support to the customer support team by managing records, tickets, onboarding, reporting, and client communication.
Requirements
Experience in customer service or support administration, strong communication and organizational skills, proficiency with CRM platforms, and ability to manage multiple tasks.
Full Description
The Customer Support Administrator provides administrative assistance to the support team, ensuring customer inquiries, tickets, and documentation are handled accurately and promptly. Key Responsibilities • Manage customer records, support tickets, and documentation • Assist with customer onboarding, account updates, and service coordination • Prepare support reports and performance summaries • Communicate with clients to ensure timely follow-up • Coordinate issue escalation with technical teams • Maintain internal support logs and knowledge systems Qualifications • Experience in customer service or support administration • Strong communication and organizational skills • Ability to handle multiple customer-related tasks • Proficiency with customer support or CRM platforms • Detail-oriented with strong follow-through
This job posting was last updated on 12/9/2025
Ready to have AI work for you in your job search?
Sign-up for free and start using JobLogr today!
Get Started »
