PROtect LLC

Compensation

Full Description

Description Position Purpose: Responsible for overseeing all operational and engineering activities across PROtect's Houston-area sites. This position will work closely with company leadership, engineering staff, and customers to ensure safe, efficient, and compliant operations. The Operations Manager will utilize technical expertise, leadership skills, and operational insight to optimize site performance, support project execution, and drive continuous improvement in PROtect's engineering and service offerings. Essential Functions and Responsibilities: Team Leadership & Development: • Execute hiring and staffing plans to meet current and future operational needs. • Develop annual goals with team members, provide coaching and mentoring, and deliver performance evaluations. • Manage corrective actions as necessary to maintain a high-performing team. Customer & Project Communication: • Maintain ongoing communication with customers to report project progress, address concerns, and ensure expectations are exceeded. • Coordinate and schedule project meetings, update project status reports, and communicate scope changes clearly. Operational Oversight & Project Management: • Ensure projects stay on schedule, within scope, and within budget. • Identify operational efficiencies and opportunities for cost savings while maximizing team performance. • Oversee multiple projects and teams, ensuring alignment with company goals and client requirements. Engineering & Technical Support: • Provide technical guidance and hands-on support for engineering projects. • Coordinate development, deployment, and continuous improvement of engineering standard operating procedures (SOPs). • Collaborate with subject matter experts on new products, services, and process improvements. Safety & Compliance: • Review and enforce Job Safety Assessments (JSAs) and ensure staff have appropriate safety equipment. • Monitor compliance with applicable regulations, company safety policies, and project-specific requirements. • Ensure all employees receive and maintain required training prior to field work. Resource & Travel Management: • Manage remote and traveling staff across multiple locations. • Develop and communicate staffing and travel schedules, coordinating with operational priorities. • Ensure accurate tracking of timesheets, project sheets, and expense reports in collaboration with accounting. Strategic Operations & Culture: • Promote a culture of operational excellence and continuous improvement. • Recognize opportunities to expand services and share resources across operations. • Support cost estimate and scope development in collaboration with senior leadership. Requirements Qualifications: Education/Certification: Bachelor's degree required; engineering, science, technical major preferred Required Knowledge & Experience: • 10+ years of professional experience in engineering, manufacturing, or industrial operations preferred. • Proven management and leadership experience required. • Advanced proficiency in Microsoft Office Suite. • Knowledge of industrial processes and project management best practices. • Experience with regulatory compliance in engineering or industrial operations is a plus. Skills/Abilities: • Strong strategic, technical, and interpersonal communication skills. • Ability to manage multiple projects, timelines, and remote teams. • Strong customer service orientation and ability to identify operational improvement opportunities. • Ability to analyze complex technical problems while maintaining attention to operational detail. • Comfortable working in both office and field environments; able to travel as needed. Physical Activities and Requirements of this Position • Occasional site visits (up to 25% travel). • Ability to sit for extended periods and view computer screens for long durations. • Clear verbal communication and fine visual acuity required. • Ability to lift up to 25 pounds occasionally. • Work may involve exposure to loud noises, chemicals, extreme temperatures, heights, confined spaces, and moving mechanical/electrical hazards. PROtect Perks: • Health, Dental, Vision • HSA/FSA • HSA Company Match • 401K with up to 4% Match, 100% Vested immediately • PTO • Free Mental Health Courses and Resources • Free Financial Coaching Classes/Resources • Clear Career Advancement Opportunities • Continued Education Reimbursements • Relocation/Travel Opportunities • Referral Bonuses for top talent • Business Development Bonuses • Monthly Safety Competitions with Prizes • Annual Competitions with Prizes