Proper Hospitality

Compensation

Full Description

Introducing The Shelborne by Proper, a holistic restoration of Miami’s iconic beachfront hotel. This extensive renovation preserves the landmark’s 1940 art deco distinction while modernizing interiors from top to bottom, all embracing the heritage originally crafted by Morris Lapidus and Igor Polevitzky, two of the most celebrated Art Deco architects of the mid-twentieth century. The Shelborne introduces four vibrant food & beverage destinations, a spacious pool and garden lounge, a private beach club, a state-of-the-art fitness center, and more than 15,000 square feet of indoor-outdoor event space. The result is a dynamic resort that blends history, culture, and contemporary luxury. Position Overview We are seeking a highly connected and results-driven Account Director, New York to represent The Shelborne by Proper in the New York market. This role is a remote, market-based position focused exclusively on driving new, incremental business for Shelborne across Group, Events, and Transient segments. As a hunter role, the Account Director will carry clear revenue goals and be measured on proactive production. The position requires a strong network of relationships with New York’s top travel agencies, corporate accounts, event companies, PR agencies, and brands with in-house event teams. The Account Director will create and qualify leads, advance them through the sales pipeline, and partner closely with the on-property team in Miami to ensure seamless conversion and execution. Responsibilities Sales & Business Development • Proactively generate group, event, and transient leads that align with Shelborne's positioning and revenue goals • Leverage established relationships within New York’s corporate, leisure, entertainment, and event communities • Develop and execute targeted sales plans across all segments, with emphasis on incremental, hunter-driven production • Actively participate in NYC-based tradeshows, client events, and sales missions to strengthen Shelborne’s presence in the market • Conduct regular in-person sales calls, presentations, and entertainment with high-value accounts Account Management & Collaboration • Act as the lead point of contact for Shelborne in the New York market, qualifying opportunities and ensuring smooth handoff to Miami-based sales and events teams • Provide regular market insights and competitive intelligence to the DOSM at Shelborne • Support on-property site inspections and fam trips for NYC-based clients when appropriate Revenue & Performance • Carry an assigned revenue goal across all segments, tracked against proactive, incremental business • Maintain detailed records of prospecting, pipeline, and production in Delphi.fdc or Salesforce • Deliver timely reports on market activity, lead generation, and progress against targets Candidate Profile Experience & Background • 5–7 years of hotel sales experience, with at least 2 years in a proactive manager or director-level role • Proven track record of securing new group, event, and/or transient business in a competitive market • Strong existing network within New York’s corporate, event, and luxury travel communities • Bachelor’s degree in Hospitality, Business, or related field preferred Skills & Attributes • Hunter mentality with strong prospecting and closing skills • Polished communicator with credibility at the executive and agency level • Strong commercial acumen with understanding of revenue management and segmentation • Highly organized and self-directed; able to thrive in a remote, market-based role • Proficient in Delphi.fdc, Salesforce, or equivalent CRM tools • Willingness to travel to Miami for periodic team meetings and client site visits Compensation • Base Salary: $120,000 – $130,000 • Incentive: Uncapped bonus based on incremental revenue production Company Overview Proper Hospitality is a diverse team of passionate individuals who share a common love for hotels and the art of hospitality. Our philosophy is simple: there is a right way to do things, and anything less just isn’t proper. We seek the best of the best—both within and outside the industry—to join us in building a new kind of lifestyle hospitality company, inspired by a centuries-old tradition. To achieve our vision—to inspire and transport people—we seek like-minded candidates who embody our ethos, The Pillars of Proper: • Care Proper: We are natural and gracious hosts to all. • Achieve Proper: We are committed to excellence. • Imagine Proper: We are resourceful. • Present Proper: We have an appreciation for style and culture. Proper Hospitality is an equal-opportunity employer. We provide employment opportunities to all individuals regardless of race, color, religion, sex, national origin, age, disability, gender identity or expression, genetics, or any other federally or state-protected category. We also consider qualified applicants with criminal histories in accordance with local Fair Chance Hiring Ordinances.