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Progressive Leasing

Progressive Leasing

via Remote Rocketship

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Engineering Manager, Customer Communication Management

Anywhere
full-time
Posted 9/26/2025
Verified Source
Key Skills:
.NET development
AWS cloud
Docker
Kubernetes
CI/CD pipelines
Engineering management
Event-driven services
Observability and production support
Salesforce Marketing Cloud (plus)

Compensation

Salary Range

$120K - 160K a year

Responsibilities

Lead and contribute to .NET service development, manage cloud-native infrastructure, coach engineers, and partner with marketing and product teams.

Requirements

3+ years engineering management, strong .NET development, AWS cloud experience, containerization, CI/CD, event-driven service operation, and production support.

Full Description

Description: • Own technical direction while contributing code (design, implementation, code reviews) across .NET services, APIs, and orchestration workflows. • Drive cloud-native designs (e.g., AWS), containerization (Docker/Kubernetes), and CI/CD pipelines and automated testing. • Monitor and improve throughput, latency, bounce/complaint rates, inbox placement, and on-call practices. • Manage integrations with ESPs/SMS gateways and internal systems. • Coach and develop engineers, set goals and hire to scale the team. • Lead root-cause analysis, postmortems, and preventive engineering for capacity, deliverability, and provider issues. • Partner closely with Marketing, Product, and Compliance to deliver the right message on the right channel. Requirements: • 3+ years of engineering management experience leading software engineers (performance, hiring, coaching, delivery). • Strong hands-on .NET development experience. • Cloud experience (AWS) designing and operating production systems. • Containerization & orchestration (Docker, Kubernetes) and CI/CD (Git-based workflows, pipelines, artifact/versioning). • Experience building/operating high-throughput, event-driven services (queues, pub/sub). • Solid grasp of observability (metrics, logs, traces) and production support (on-call, SLOs). • Salesforce Marketing Cloud (SFMC) knowledge is a plus. Benefits: • Competitive Compensation • Full Health Benefits; Medical/Dental/Vision/Life Insurance • Paid Parental Leave • Company Matched 401k • Paid Time Off • Paid Holidays • Paid Volunteer Time • Diversity Alliance Resource Groups • Employee Stock Purchase Program • Tuition Reimbursement • Charitable Gift Matching • Job Required Equipment & Services Will Be Provided

This job posting was last updated on 10/1/2025

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