Professional Search Network

Compensation

Full Description

Primary Duties and Responsibilities: • Coordination of onsite and virtual meetings • Daily phone and email support up to and including communication with sales representatives and faculty • Run various report to manage workload effectively and efficiently • For onsite meetings, individual will partner with other supplier partner to ensure onsite needs are met • Setting up virtual credit cards for dinner meetings • Communication with Clients and Faculty • Review documents for accuracy/ensure compliance requirements are met • Ensuring all meeting materials are complete, accurate and delivered to the necessary recipients on a timely basis and ensure SLAs are met • Work closely with other team members to ensure successful execution of meetings • Help the sales force with troubleshooting issues and answering questions • Manage a very active after-hours duty officer support line • Post program follow-up to ensure the team has the data necessary for proper close out of a program • Adherence to various policies (i.e. Confidentiality, sensitive communication, intellectual property) Competency Requirements: • Excellent interpersonal skills • Superior customer service and organizational skills • Ability to handle a high call and program volume • Exceptional attention to detail • Good oral and written communication skills as well as focused listener • Ability to prioritize, multi-task and to work under tight deadlines • Demonstrate ability to work in a fast-paced environment • Ability to work flexible schedules and/or extended hours to meet clients’ business needs • Proficiency in MS-Office, Word, Excel, and Gmail Suite Workspace Other Education/Skills Experience Desired: • High School or equivalent o College Degree Preferred • 5 years’ experience in field or related area