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About the Role We're seeking a hands-on Staff Engineer to provide technical leadership for our Django-based SMS marketing platform. This is a critical role focused on maintaining stability while evolving a high-volume system. This position will build trust as a technical expert while helping the team make great decisions to improve and scale messaging infrastructure. Key Responsibilities Lead technical initiatives to improve system reliability, performance, and scalability for our high-volume SMS platform Maintain and simplify distributed system for segmenting and delivering SMS messages at high volume Create technical documentation, runbooks, and development tooling to reduce knowledge siloing and improve developer experience Provide architectural and system design direction for new capabilities and scaling existing capabilities Support engineers through hands-on technical mentorship while remaining actively involved in code development Participate in on-call rotation and contribute to or lead incident response as necessary Collaborate with Ruby/Rails engineering team leaders to establish engineering strategy Requirements 10+ years of hands-on SaaS software development experience with at least 3+ years developing in Python/Django Deep experience with message queuing systems (Celery, RabbitMQ, Kafka, SNS, etc.), distributed systems, and both monolithic and service oriented architectures Proven track record of improving legacy codebases and experience working with legacy Django systems - experience upgrading legacy Django systems is a plus Strong systems design skills with experience building horizontally scalable architectures Experience with SMS/telephony or email delivery systems - Twilio is a plus Strong written communication skills and established habits communicating asynchronously and teaching through technical documentation Have been in a Senior+ hands-on coding role in the last 2 years High autonomy with no career ceilings Challenging and interesting work Amazing colleagues Competitive salary and equity Work remotely Covered health, dental, and vision insurance Regular team events and off-sites Unlimited PTO and generous paid parental leave