Princeton MedSpa Partners

Compensation

Full Description

About Us: PMP is a core value focused organization with a vision of helping people SHINE and live more vibrant lives. Core Values: Our core values must resonate with you! Teamwork Agility Results-Oriented Positivity About the Role: PMP is seeking a dynamic and results-driven healthcare professional to serve as our Director of Provider Performance. This role is pivotal in collaborating with our providers across multiple clinics to enhance their business operations and client engagement. The ideal candidate will leverage actionable data insights and set strategic monthly goals to drive performance improvement while fostering a culture of accountability and continuous growth. This position is remote with ability to travel nationwide (50-75%). Position Summary: Drive revenue growth by identifying opportunities to enhance booking utilization, increase treatment adoption, and expand high-margin service lines. Partner with Finance & Ops to forecast provider revenue and track performance against budget and EBITDA goal. Deliver consultative selling and treatment presentation coaching to providers in both group training and 1:1 setting. Lead rollout and optimization of sales scripts, coaching models, and consult upgrade pathways. Develop scalable performance systems, dashboards, and playbooks that can be replicated across clinics. Job Responsibilities: Revenue & Margin Impact Sustained increase in provider revenue per hour Improvement in average ticket and treatment plan value Increased contribution from high-margin and growth service lines Improved provider utilization vs. baseline Conversion & Retention Metrics Increased consult-to-treatment close rate Improved rebooking and long-term treatment adherence Growth in membership and package attachment Adoption & Execution Timely, consistent adoption of new services, scripts, and consult models across clinics Measurable improvement in coached providers vs. non-coached baseline Successful execution of new service rollouts with minimal revenue lag Talent & Culture Outcomes Increased provider confidence, engagement, and ownership mindset Reduction in avoidable provider attrition tied to underperformance or burnout Strong internal feedback scores from providers, Clinic Managers, and Regional Directors Work directly and in partnership with Operations team If you want to make this role unmistakably strategic: Build and deploy a standardized provider sales & consult coaching framework Establish baseline benchmarks and reporting for provider sales performance through setting, tracking, and evaluating providers on monthly performance goals to ensure alignment with business objectives Successfully support at least one major platform-wide service launch Demonstrate measurable YoY improvement in provider revenue KPIs at coached locations Success in this role will be measured by: Increased provider revenue and margin contribution Improved consult-to-treatment conversion and retention rates Successful adoption of new services Reduced provider turnover and increased engagement Qualifications: Credentialed Registered Nurse (RN), Nurse Practitioner (NP) or Physician Assistant (PA) or higher and/or with a proven track record in a healthcare multi-unit organization. Experience in a sales operations or performance management role within the healthcare sector (preferably aesthetic medicine in a multi-unit environment) Strong analytical skills with the ability to interpret data and translate insights into actionable plans. Excellent communication and interpersonal skills, demonstrating the ability to build relationships with diverse stakeholders. Ability to drive change and motivate healthcare professionals towards achieving performance excellence. Proficient in utilizing data analytics tools and metrics to monitor performance and guide strategic initiatives. Why Join Us? At PMP, we are dedicated to empowering our providers to excel in their clinic and enhance client care. Join our team and make a significant impact on the future of aesthetic medicine delivery while enjoying a collaborative and supportive work environment! Princeton MedSpa Partners is an Equal Opportunity Employer. We are committed to creating an inclusive environment that respects and values diversity. We do not discriminate on the basis of race, color, national origin, gender, gender identity, sexual orientation, religion, age, disability, veteran status, or any other characteristic protected by applicable federal, state, or local laws.