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Primary Services

Primary Services

via LinkedIn

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Issue Resolution Specialist (Hybrid)

Houston, TX
Contract
Posted 12/11/2025
Verified Source
Key Skills:
Customer Service
Communication Skills
Multitasking

Compensation

Salary Range

$40K - 70K a year

Responsibilities

Engage with customers to promote services and meet sales targets.

Requirements

High school diploma, 1-2 years of customer service or sales experience, bilingual in English and Spanish, reliable internet.

Full Description

Join a dynamic team and enjoy comprehensive paid training, generous commission opportunities ($400 - over $1000 monthly on top of base pay), and exciting incentives like gift cards, concert tickets, and even vacation cruises—all while working from home with company-provided equipment. Primary Services is excited to announce the role of Issue Resolution Specialist for a well-established company. This position is perfect for individuals who thrive in a fast-paced environment, enjoy helping customers, and have a passion for sales. In this role, you will engage with potential customers, assist them in finding the best services, and maximize sales opportunities—all while delivering outstanding customer experiences. Responsibilities • Answer a high volume of inbound customer calls and collect contact information. • Establish a strong connection with customers to identify and anticipate service needs. • Promote additional services and special offers tailored to customer preferences. • Maintain and update a database of potential and existing customers. • Collaborate with a supportive team to achieve shared sales goals. Qualifications: • High school diploma or equivalent required. • 1–2 years of experience in customer service or sales preferred. • Bilingual proficiency in English and Spanish required. • Minimum of 1 year of sales experience with proven success in meeting targets. • Strong verbal communication skills and professional phone etiquette. • Ability to learn quickly and match customer needs with service solutions. • Must reside in Houston, TX, and be available to work shifts between 7 AM and 8 PM, Monday through Friday. • Reliable home internet connection with at least 100 Mbps download and 100 Mbps upload speeds (verification test may be required during the application process). This opportunity is ideal for motivated professionals who enjoy connecting with people, achieving goals, and earning exceptional rewards in a supportive, fast-paced environment.

This job posting was last updated on 12/12/2025

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