PrideStaff

Compensation

Full Description

Front Desk Receptionist / Administrative Support Specialist Join our team as a vital member providing professional front desk reception, guest services, and essential administrative support for a media organization. This dynamic role requires excellent customer service skills and a proactive approach. Key Responsibilities • Serve as the first point of contact for all guests and visitors. • Ensure guests who buzz the reception desk are registered. • In instances where guests have not been registered, attempt to contact the employee who the guest is here to see, only allowing entrance once verified. • Do not allow access with unverified guests and notify security. • Greet and register guests in the lobby, having them sign in and providing them with a guest badge. • Notify employees their guests have arrived. • Utilize control box to open the entrance gate and vestibule door to provide access to the facility for guests and vendors. • Manage incoming calls, often on the main number, about story ideas. • Follow documented process for story type calls and route to appropriate department, using available checklists. • Sort daily mail in the mail receiving area. • Notify the appropriate party when packages arrive to the building. • Follow mail security protocol and work with local engineering leadership in unique circumstances where suspicious mail is received. • Sort invoices, scan, and send to the Finance Manager, placing originals in their mailbox. • Provide administrative support to the General Manager, Department Heads, and Sales team members. • Order supplies. Required Qualifications • Proven experience in a reception, front-desk, or administrative support role. • Exceptional customer service and interpersonal skills. • Strong organizational skills and attention to detail. • Proficiency in Microsoft Office Suite (Word, PowerPoint, Outlook). • Ability to follow security and documented office protocols. Compensation / Pay Rate (Up to): $20.00 - $25.00 Per Hour