Playful Pediatric Dentistry

Compensation

Full Description

About Us At Playful Pediatric Dentistry, we turn tiny teeth into big smiles! Our office is all about comfort, compassion, and creating positive memories for kids and their families. We blend high-quality care with a cheerful, welcoming vibe - and we’re looking for a Front Desk Coordinator who shares that spirit. Our core values keep us shining bright: Gentle, child-centered care; daily joy; and community at heart. If you love working with children, enjoy a team that laughs together, and want to help build a dental home families look forward to visiting, we'd love to meet you! Hours Monday, Wednesday, Thursday 9:30 am - 6 pm with some Saturday availability as needed. Must be available each of these days and to work the full shift. Schedule flexibility will be discussed during the hiring process. Job Summary We are looking for a cheerful, organized Front Desk Coordinator to help us create bright smiles from the very first hello! If you love working with children, enjoy helping families feel welcome, and can keep things running smoothly with a smile, you’ll be a perfect fit. Duties • Greet patients and parents warmly, ensuring a positive and child-friendly environment. • Answer phone calls, emails, and patient inquiries promptly and courteously. • Schedule, confirm, and modify appointments using the practice’s dental software. • Verify patient insurance eligibility and benefits prior to appointments. • Collect co-pays and payments and assist with financial arrangements as directed. • Maintain accurate patient records and update contact or insurance information. • Ensure the reception area and restroom is clean, organized, and welcoming at all times. • Communicate effectively with the clinical team to ensure smooth patient flow and minimal wait times. • Handle patient concerns and questions with empathy and professionalism. • Maintain confidentiality and comply with HIPAA regulations when handling patient information. • Assist with filing, scanning, and other administrative tasks as needed. • Support compliance with OSHA and infection control standards for non-clinical areas. Required Qualifications • High school diploma or equivalent. • Basic computer proficiency (Microsoft Office, email, scheduling systems). • Ability to maintain confidentiality and adhere to HIPAA standards. • Excellent interpersonal and communication skills. • Friendly, professional, and approachable demeanor with a calm presence around children and families. • Strong organizational and multitasking abilities. • Reliable, detail-oriented, and able to work effectively in a team-based environment Preferred Qualifications • Proficiency with dental software (Archy, or equivalent). • Familiarity with insurance verification and claim submission processes. • Bilingual in Spanish or another language Why Join Us? • A fun, supportive team that genuinely enjoys working together • A chance to grow with a new, community-focused pediatric practice • A workplace that celebrates kindness, clarity, and playfulness • The opportunity to help make dental visits something kids look forward to! Job Type: Part-time Pay: $20.00 - $23.00 per hour Work Location: In person