Platinum Coastal Group

Compensation

Full Description

Entry-Level Customer Care Specialist (In-Person) Position Overview We are looking for a friendly and motivated Entry-Level Customer Service Representative to join our team. This is an on-site role, where you will interact directly with clients, answer questions, and support daily customer needs. No prior experience is required—just a positive attitude, strong communication skills, and a willingness to learn. Duties • Welcome clients and provide assistance in person. • Answer questions and offer clear, accurate information about services, processes, or policies. • Handle inquiries and resolve concerns in a professional and timely manner. • Document interactions, updates, and customer details accurately. • Escalate more complex issues to the appropriate team or department. • Follow company guidelines for communication, safety, and service standards. • Collaborate with team members to ensure a smooth customer experience. • Participate in training to develop knowledge of company services and procedures. Qualifications • High school diploma or equivalent. • No previous experience required training is provided. • Strong verbal and written communication skills. • Friendly, approachable, and comfortable assisting people face-to-face. • Ability to multitask and stay organized in a fast-paced environment. • Reliable, punctual, and eager to learn. • Ability to work both independently and as part of a team. • Flexible availability depending on company needs. What We Offer • Comprehensive training and ongoing support. • Opportunities for growth and advancement. • A positive, team-oriented work environment. • Employee benefits and perks (varies by company). Skills: customer satisfaction and service excellence,interpersonal skills,multitasking and prioritization,resilience in challenging situations,adaptability,strong communication skills,time management skills,basic understanding of business operations and customer needs,positive attitude and resilience,problem-solving skills,ability to multitask and prioritize,familiarity with crm systems and practices,proficiency in customer service software,conflict resolution,customer service and support,team collaboration,multitasking,problem solving,organization skills,customer service experience,excellent organizational skills,ability to multitask,basic understanding of business operations,customer service software proficiency,proficiency in customer service software and tools,positive attitude,strong oral and written communication skills,customer service skills,customer service representatives,crm systems familiarity,organizational skills,flexible schedule availability,written communication,sales support,crm familiarity,customer satisfaction commitment,flexibility,collaboration,problem-solving abilities,problem resolution,analytical skills,customer relationship management (crm),oral communication,customer feedback,customer satisfaction,sales,flexible scheduling,strong analytical and problem-solving abilities,organization,familiarity with crm systems,teamwork,customer feedback analysis,bilingualism,language fluency,knowledge of crm systems,ability to multitask and prioritize effectively under pressure,strong interpersonal skills,documentation,communication,analytical and problem-solving abilities,strong oral and written communication,effective communication,flexibility in schedule availability,customer service,ability to multitask and prioritize under pressure,prioritization,flexibility in schedule,oral and written communication skills,empathy,resilience,excellent organizational and time management skills,customer relationship management (crm) familiarity,multi-tasking,communication skills,fluent in multiple languages,customer feedback management,bilingual or multilingual abilities,organizational and time management skills,problem-solving,active listening,analytical abilities,crm systems and practices,teamwork and collaboration,customer feedback gathering,crm systems,ability to multitask and prioritize effectively,strong analytical skills,customer service software,time management