Planhat

Compensation

Full Description

The customer platform built to acquire, service and grow lifelong customers. We are seeking a Commercial Operations Manager to support our go-to-market (GTM) strategy and ensure our commercial teams are set up for success. This role sits at the intersection of strategy, analytics, and enablement - combining operational rigor with data-driven execution to drive growth across marketing, sales, and customer success. The mission of this role is threefold: • Enable commercial excellence by building scalable systems, processes, and insights. • Optimize the GTM tech stack to improve productivity and data quality across teams. • Translate data into actionable insights that drive pipeline growth and efficiency. This is a hands-on, high-impact role where you’ll manage operations, tooling, and analytics end-to-end, collaborating closely with marketing, sales, and leadership. Key Responsibilities GTM Strategy & Alignment • Partner cross-functionally with Marketing, Business Development, and Sales to activate target accounts and execute our account-based strategy. • Ensure the GTM team has clear visibility into pipeline, performance, and priorities through recurring insights and dashboards. • Act as the connective tissue between departments, aligning data, process, and execution. Systems, Tools & Workflow Optimization • Administer, maintain, and improve our commercial tech stack (CRM, automation, and analytics tools). • Identify workflow inefficiencies and implement scalable solutions that drive productivity. • Evaluate and onboard new technologies that enhance our GTM capabilities. Data, Analytics & Reporting • Build and maintain recurring reports that highlight key business metrics and performance trends. • Translate insights into actionable recommendations for leadership and own follow-up projects to drive measurable results. • Manage data integrity across systems to ensure reliable reporting and forecasting. Account Strategy & Targeting • Develop a strong understanding of the Planhat product, customer base, and market dynamics. • Use data-driven insights to refine targeting strategies and improve outbound and ABM efficiency. • Support sales leadership with insights that inform prioritization and strategy. • Strong analytical and problem-solving skills with high attention to detail. • Fluency in spreadsheet modelling required; proficiency in Python, Java, and SQL strongly preferred. • Demonstrated commercial acumen and experience working cross-functionally with sales and marketing. • Proven ability to translate complex data into insights and actionable strategies. • Proactive, positive, and ownership-driven mindset - you take projects from idea to impact. • High energy and work ethic - willing to put in the extra effort to drive outcomes. Location This is an office-first role based in Los Angeles (Malibu) The OTE salary range for this position is $100,000 - $150,000 per year. Other rewards may include additional performance bonuses, long term incentives, a generous PTO policy, and other benefits. On occasion and when applicable, there is the possibility that the final, agreed-upon salary may be outside of the upper end of the range.