Planet Pharma

Compensation

Full Description

Pay range: 72-82/hr • depending on experience Job Title Innovation Program Operations Lead About the Role Were looking for an Innovation Program Operations Manager to run the day-to-day engine of our employee innovation programs. In this role, youll coach teams, keep 90-day experiment cycles on track, and ensure every team has a high-quality, well-supported innovation experience-from kickoff through pitch and follow-ups. Many teams often run in the same timeframe. This is a fully remote, globally connected role. Youll work with small innovation teams across time zones and cultures, guiding them through early idea experiments, learning, and decision-making. This role is ideal for someone who loves: • Coaching early-stage innovators • Bringing structure to ambiguity • Managing moving parts with clarity and care • Communicating clearly and often Key Responsibilities Program Operations • Manage the daily operations of multiple innovation teams running in parallel through 90-day experiment cycles • Track team progress, experiments, and milestones • Identify stuck teams early and intervene with support Coaching, Facilitation & Feedback • Support teams in applying design thinking and experimentation methods • Host and facilitate coaching and feedback sessions: Provide structured feedback on problem framing, experiments, learning synthesis, pitch narratives Communication & Community • Serve as a primary communications hub for teams • Share updates on internal social platforms • Celebrate progress and recognize teams Pitches, Events & Recognition • Book, host, and facilitate Program kickoffs, Coaching sessions, Final pitch events • Coordinate logistics for: Pitch audiences, Calendars, Materials • Create and distribute certificates at program completion AI & Innovation Enablement • Support teams in using AI tools to accelerate research, generate insights, improve tests • Apply AI to Program operations, Communication, Problem-solving Required Qualifications • Minimum 3 years of hands-on experience coaching or facilitating: o Design Thinking o Human-centered design o Lean experimentation • Excellent written and verbal communication skills • Strong experience using: o PowerPoint (storytelling, decks, visuals) o Excel (tracking, status, progress) • Comfort working with: o AI tools for problem-solving and productivity • Highly self-motivated with a customer-first mindset • Comfortable operating in ambiguity • Flexible time availability to support global teams Great-to-Have • Design skills using Adobe Creative Suite • Event facilitation experience Working Model • Remote - innovation teams may be located anywhere in the world • schedule flexibility required to support global time zones What Success Looks Like in This Role • Teams feel supported, challenged, clear on expectations • Leaders see High-quality learning, strong decision readiness • The program runs smoothly, predictably, with visible momentum The mindset of the role Ability to exercise sound judgment in ambiguous, fast-moving innovation environments. Experience supporting teams through uncertainty, resistance, and rapid change. Experience building or maintaining trackers, dashboards, or progress systems. This person is a player-coach: part operator, part mentor, part community builder.