Pivotree

Compensation

Full Description

Introduction: Pivotree architects, builds, hosts and manages a wide range of commerce experiences for well-known domestic and global brands. Customers turn to Pivotree as their trusted partner when they want to grow revenue, increase online and in-store traffic, improve customer experience, grow a loyal customer base, achieve operational efficiencies, and higher profits. . Position Summary: The Solution Architect must be a trusted advisor asking specific business and technical questions to uncover a Client’s needs and align Pivotree product offerings to the customer needs. The ideal candidate will have superior communication skills, enjoy consultative selling, and have experience architecting OroCommerce , Intershop, Hybris Commerce, Magento, Enterworks, Stibo, Informatica and/or internally developed web environments. Experience or Certification in AWS, Azure and GCP is also a must. Roles & Responsibilities: ● Accountable for the overall technical quality, consistency, and viability of Ecommerce hosting recommendations provided to customers and Partners by the Regional Sales Directors and Customer Success Managers. ● Technical qualification and consulting to ensure the proposed solutions meet the business and service level requirements of the customer. ● Act as a subject matter expert (SME) during the sales process, becoming the glue between the application, technology, design and the final solution that meets the business needs of the client. ● Translate business and technical requirements into written proposals, quote/configurations, diagrams, and master service agreements. ● Create and deliver technical presentations (in person, webinar) to prospects about Pivotree services and the proposed solution. ● Cultivate and utilize partnerships, internal resources and strategic vendors such as Intershop, AWS, Azure, Google Cloud, Enterworks, OroCommerce, Stibo, Riversand and Hybris. ● Understand the role compliance (PCI-DSS, ISO27001) and privacy plays in the design of an application and its infrastructure. ● Understand customer security needs and recommend architectures and products that meet those needs. ● Consult with internal Operations to ensure deliverables are viable and handoff solution to Deployment Service Group post-sale. ● Participate in product development. Ensure knowledge transfer and training of sales staff on our services. ● Be market sensing and responsible for managing the backlog of “next to build” features and products for your key product areas. ● Be available for occasional travel to customers. KEY SKILLS & COMPETENCIES: ● 8+ years of Solutions Architecture experience or equivalent consulting / management experience in developing Ecommerce applications, internet technologies and HA architectures. ● Strong communicator in groups and ability to lead business and technical conversations with senior technical and businesspeople. ● Proven experience with Ecommerce applications, Software-as-a-Service applications, Ecommerce platforms, and technologies such as: OroCommerce, Enterworks, Hybris, AWS and Azure. ● Experience with Software Development life Cycle (SDLC), Quality Assurance Methods, DevOps and CICD ● Experience building solutions that meet PCI-DSS requirements ● Knowledge of ISO 27001, SAS-70 Type II, ITIL. ● Self-starter that meets deadlines, multi-tasks, sets and achieves measurable goals. ● Ability to work in a fast-paced and demanding environment. ● Exceptional organizational skills, multi-tasking ability, and attention to detail. ● Excellent written and verbal skills. ● The ability to handle multiple tasks and prioritize work in order to maintain required productivity levels ● Quality and consistency of proposed solution in relation to business requirements, technical viability and service level requirements. ● Accuracy of quotes. Responds in a timely fashion to requests for information and help. ● Gains credible reputation within the partner / client base for delivering highly valued fit for purpose solutions. ● Develops and delivers technical solution training on a regular basis to sales staff.