Pisteyo

Compensation

Full Description

People Operations Specialist – India Location: Hyderabad (HITEC City / Gachibowli) Shift: U.S. Overlap Shift (approx. 8:30 p.m. – 5:30 a.m. IST) with shift allowance Company: Pisteyo About Pisteyo Pisteyo is a U.S.-based AI management consulting and tech-enabled operations firm. We help clients design and run AI-enabled operations, with strengths in finance operations, automation, and high-touch delivery execution. We are building Pisteyo India Private Limited in Hyderabad as our first international hub. This hub will remain small (4–6 people initially), highly capable, and deeply integrated with U.S. leadership through a U.S. overlap shift schedule. Role Overview We’re hiring a People Operations Specialist who can build and run HR operations for the India team while supporting basic U.S. HR coordination when needed. This is a hands-on, full-stack People Ops role covering hiring, onboarding, policy support, HR admin, engagement, and payroll coordination. You’ll work in a startup-like environment where things move quickly — and you’ll have support from templates, local CA/legal partners, and U.S. leadership. You’ll partner closely with the Head of Operations (India) and spend roughly: • 70% on India HR & People Ops • 30% on U.S. recruiting/HR coordination How We Work at Pisteyo (Culture Expectations for This Role) You don’t need to come from a consulting culture — but you should feel comfortable with: • Clear, kind communication: We speak plainly and openly across India and U.S. teams. • Ownership: You’ll run People Ops processes end-to-end with accountability. • Working at a healthy pace: We focus on what creates value quickly, without unnecessary steps. • Learning and sharing openly: What you build should become reusable for both India and U.S. teams. • Human + AI teaming: We use AI tools (ChatGPT, Copilot, automation platforms) to simplify HR work, draft documents, streamline workflows, and create better employee experiences. You should be AI-savvy or willing to learn quickly. This is a collaborative, supportive culture focused on value, clarity, and continuous improvement. Key Responsibilities • Talent Acquisition (India) • Full-cycle hiring: sourcing, screening, coordination, closing. • Provide a professional, timely candidate experience. • Partner with U.S. leadership for role alignment and hiring priorities. • Use tools (including AI tools) to improve sourcing efficiency and keep pipelines organized. • Onboarding & Employee Experience • Own pre-joining, Day 1, and first-90-day onboarding workflows. • Ensure new hires understand our culture, expectations, and operating rhythms. • Support engagement activities and maintain regular check-in rhythms. • Use AI tools to help prepare onboarding materials, templates, or communication drafts where appropriate. • Payroll Coordination & HR Admin • Prepare monthly payroll inputs with accuracy (attendance, shift allowance, reimbursements). • Coordinate with CA/payroll partners to ensure clean, timely payroll processing. • Manage HR documentation and statutory compliance inputs. • Maintain data accuracy in HRIS/trackers. • HR Policies & People Ops Systems • Help adapt India HR policies (leave, U.S. overlap norms, conduct, confidentiality). • Work with CA/legal partners to ensure policy compliance. • Build SOPs for HR workflows using templates and guidance. • Use tools (including AI) to automate or simplify routine HR processes. • U.S.-Facing HR & Recruiting Support (30%) • Assist with scheduling, communication, and candidate coordination for U.S. roles. • Support lightweight U.S. HR tasks such as reference checks, documentation, admin. • Maintain predictable communication rhythms with U.S. leadership. Ideal Profile (Experience) • 3–6 years in HR generalist, People Ops, or recruitment roles. • Experience in fast-paced environments (tech, BPO, consulting, or startups). • Comfortable working in a U.S. overlap shift. • Nice to have: experience building HR processes for a new office/team. Skills & Capabilities • Strong sourcing, screening, and candidate engagement skills. • Clear written and spoken English; strong communicator. • Solid grasp of India HR basics: payroll inputs, leave, statutory requirements, documentation. • Comfortable with spreadsheets, HRIS tools, and simple automations. • AI-savvy or eager to learn quickly — comfortable using ChatGPT, Copilot, or similar tools to assist with drafting, communication, documentation, and workflow automation. Culture & Team Fit • Warm, approachable, and professional — trusted by employees and candidates. • High accountability and strong follow-through. • Enjoys improving processes and creating structure. • Comfortable working directly with U.S. leadership. • Curious, open to learning, and excited about AI-enabled workflows. Education • Bachelor’s degree required. • HR certifications (MBA HR, SHRM, etc.) are helpful but not required. What Success Looks Like in 12 Months • Smooth, predictable India hiring and onboarding cycles.' • Clean payroll handoffs every month with no last-minute surprises. • Clear HR policies adapted to India norms and implemented consistently. • Strong coordination rhythm with U.S. recruiting/HR teams. • Repeatable SOPs and People Ops playbooks created using AI tools where relevant. • Employees feel supported, informed, and connected across India and U.S. teams. Join Pisteyo and help us shape the future of AI-driven business solutions while building a company from the ground up