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PINE STREET INN INC

via Snagajob

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Permanent Housing, Case Manager - Full-time

Boston, MA
Full-time
Posted 12/3/2025
Verified Source
Key Skills:
Harm Reduction
Motivational Interviewing
Crisis Intervention
Case Management
Microsoft Office
Written Communication

Compensation

Salary Range

$48K - 50K a year

Responsibilities

Manage a caseload of homeless individuals using Housing First Model with intensive case management and support services.

Requirements

High school diploma, experience with substance abuse and mental illness populations, strong communication skills, and teamwork experience are required.

Full Description

Description SCHEDULE: 40 hours, Sun-Thur., 8:30am - 5pm Pays $23.48 per hour DOE This position carries a retention payment of $3,000.00, $1,000.00 payable at 12 months, and $2,000.00 at 24 months LOCATION: 1740 Washington St., MA SUMMARY OF POSITION: Supportive Housing provides comprehensive, intensive case management support to homeless and chronically homeless individuals in housing using the Housing First Model promoting long-term stability in housing and the end of homelessness in Boston. The Supportive Housing Case Manager works as part of an intensive case management team serving tenants who may be experiencing untreated mental illness, active drug and alcohol addiction, and other major health challenges. The Case Manager uses a Harm Reduction, Trauma Informed approach to working with participants, including the utilization of Stages of Change Theory and Motivational Interviewing techniques. The Case Manager is responsible for a specific caseload of tenants, and also for collaborating with other Supportive Housing staff on program-wide efforts to stabilize and promote the individual growth of all Supportive Housing tenants. Additional case management responsibilities include but are not limited to: assisting tenants with all required program documentation; assisting tenants with obtaining benefits, health care, educational opportunities, employment opportunities, and legal aid; supporting the development of tenants’ activities of daily living skills and creating individual service plans with tenants and maintaining all necessary documentation. Requirements QUALIFICATIONS: The Supportive Housing Case Manager must have a clear commitment to the population we serve and be able to work as part of a team. EDUCATION/TRAINING: REQUIRED: · High School Diploma or GED • Strong written communication skills • Computer Proficiency in Microsoft Office Products PREFERRED: • Bi-lingual – Spanish/English KNOWLEDGE/EXPERIENCE: REQUIRED: • Experience working with individuals experiencing substance abuse, mental illness, trauma, homelessness and/or other complex disorders • Strong commitment to learning and using Harm Reduction and Motivational Interviewing skills in order to promote improved behavioral health among tenants • Knowledge of effective Crisis Intervention techniques and ability to respond appropriately in crisis situations • Experience working as part of a team PREFERRED: • Experience working with chronically homeless individuals in Housing First programs • Knowledge of local caregiving and advocacy resources for people experiencing: substance abuse and dependence, mental illness, trauma histories, head injury, medical illness, physical disabilities, relationship violence, criminal and civil justice system involvement • Knowledge of government benefits systems, and Boston area service providers Description SCHEDULE: 40 hours, Sun-Thur., 8:30am - 5pm Pays $23.48 per hour DOE This position carries a retention payment of $3,000.00, $1,000.00 payable at 12 months, and $2,000.00 at 24 months LOCATION: 1740 Washington St., MA SUMMARY OF POSITION: Supportive Housing provides comprehensive, intensive case management support to homeless and chronically homeless individuals in housing using the Housing First Model promoting long-term stability in housing and the end of homelessness in Boston. The Supportive Housing Case Manager works as part of an intensive case management team serving tenants who may be experiencing untreated mental illness, active drug and alcohol addiction, and other major health challenges. The Case Manager uses a Harm Reduction, Trauma Informed approach to working with participants, including the utilization of Stages of Change Theory and Motivational Interviewing techniques. The Case Manager is responsible for a specific caseload of tenants, and also for collaborating with other Supportive Housing staff on program-wide efforts to stabilize and promote the individual growth of all Supportive Housing tenants. Additional case management responsibilities include but are not limited to: assisting tenants with all required program documentation; assisting tenants with obtaining benefits, health care, educational opportunities, employment opportunities, and legal aid; supporting the development of tenants’ activities of daily living skills and creating individual service plans with tenants and maintaining all necessary documentation. Requirements QUALIFICATIONS: The Supportive Housing Case Manager must have a clear commitment to the population we serve and be able to work as part of a team. EDUCATION/TRAINING: REQUIRED: · High School Diploma or GED • Strong written communication skills • Computer Proficiency in Microsoft Office Products PREFERRED: • Bi-lingual – Spanish/English KNOWLEDGE/EXPERIENCE: REQUIRED: • Experience working with individuals experiencing substance abuse, mental illness, trauma, homelessness and/or other complex disorders • Strong commitment to learning and using Harm Reduction and Motivational Interviewing skills in order to promote improved behavioral health among tenants • Knowledge of effective Crisis Intervention techniques and ability to respond appropriately in crisis situations • Experience working as part of a team PREFERRED: • Experience working with chronically homeless individuals in Housing First programs • Knowledge of local caregiving and advocacy resources for people experiencing: substance abuse and dependence, mental illness, trauma histories, head injury, medical illness, physical disabilities, relationship violence, criminal and civil justice system involvement • Knowledge of government benefits systems, and Boston area service providers

This job posting was last updated on 12/10/2025

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