Picket Fence Tax Service Inc

Compensation

Full Description

Overview We are seeking a friendly and professional Front Desk Associate to join our team in Forest Hill, MD. This is a temporary position that will serve as the first point of contact for clients, providing exceptional customer service and ensuring a welcoming environment. This role requires excellent communication skills (written and verbal), a high degree of professionalism and customer focus, along with the ability to organize data and multi-task. Responsibilities • Greet clients warmly upon arrival and assist with data intake • Manage multi-line phone systems with professionalism and courtesy, providing accurate information and assistance • Handle client inquiries and requests promptly, both in person and by email • Make appointments and update client information as needed • Organize data received by clients, both in person and through online portals • Handle final record pickup and payment • Assist with administrative tasks such as copying, assembling records, scanning data and invoicing, as needed. Requirements • 2 + years of administrative experience in front desk operations and within an accounting firm preferred (not required) • Strong customer service skills with a focus on client satisfaction • Team player with excellent written and verbal communication skills • Excellent computer skills, including Microsoft Office This position offers an engaging environment where professionalism and organization are valued. If you are passionate about providing outstanding customer service and thrive in dynamic settings, we encourage you to apply. Job Type: Temporary Pay: $15.00 - $16.00 per hour Expected hours: 25 per week Work Location: In person