Phalen Leadership Academies

Compensation

Full Description

Job Description: • Set the Salesforce roadmap and prioritize an enhancement backlog aligned to program and operations goals • Run discovery workshops; define requirements, success criteria, and measurable outcomes • Coordinate cross-functional stakeholders and vendors; own status, risks, and communications • Design data models, security, and sharing architecture (roles, profiles, permission sets, record types) • Define standards for naming, validation, automation patterns, and metadata governance • Plan integration patterns (APIs/middleware, auth/SSO) across tools such as FormAssembly, Mogli/SMS, MCAE/Pardot, DocuSign, and Canvas • Configure apps, page layouts, queues, and experience-ready workflows • Build automation with Flows (record-triggered/scheduled), validation rules, quick actions, and approval processes • Create high-value reports and dashboards for leadership and program teams • Manage data quality (imports/exports, deduplication, field hygiene) and document SOPs • Own release management: sandboxes, DevOps Center/change sets, UAT, and post-release stabilization • Provide tier-2 support and resolve issues quickly; measure adoption and iterate • Deliver role-based training, office hours, and short how-to guides/looms • Coach power users and champions; gather feedback and drive continuous improvement Requirements: • 3–5+ years hands-on as a Salesforce Administrator owning build (or co-build) and delivery (Flows, Reports/Dashboards, Data Loader, user/security management) • Proven experience designing data/automation architectures and integrating adjacent tools (FormAssembly, Mogli/SMS, MCAE/Pardot, DocuSign, Canvas or similar LMS) • Strong requirements gathering, systems thinking, and crisp documentation skills • Excellent communicator who can translate technical solutions for non-technical teams and lead change • Understanding of Non-Profit usage and viewpoints for CRM systems based on grant compliance • Salesforce Administrator (and/or Business Analyst) certification; additional certs a plus Benefits: • High-Performing Culture: Environment where "I think I can" and "I believe in children" is the norm • Collaborative Teaching: Every grade level is staffed with a lead teacher and a teacher's assistant • Rigorous Professional Development: All educators complete an intensive pre-service training and receive continuous coaching and professional development • Innovative Teaching: Teachers have access to a wide variety of technology to support and personalize instruction • Leadership Opportunities: Various school committees, leadership training, and opportunities to serve as leaders in our schools and network