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PF

Pfizer

via Workday

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Sr Manager Business Operations (Secondment 6-9 months)

Anywhere
full-time
Posted 9/23/2025
Direct Apply
Key Skills:
Sales Operations
Project Management
Cross-Functional Leadership
Process Optimization
CRM Systems (Veeva CRM)
Incentive Compensation Management
Microsoft Office 365 (Excel, PowerPoint, Teams)
Change Management
Strategic Planning
Communication and Stakeholder Management

Compensation

Salary Range

$90K - 130K a year

Responsibilities

Drive operational excellence and sales effectiveness by managing sales operations processes, supporting incentive compensation programs, leading cross-functional collaboration, and improving field sales tools and reporting.

Requirements

Requires 4+ years pharmaceutical/biotech sales or marketing experience, leadership in large-scale national projects, strong communication and organizational skills, proficiency with sales data and CRM systems like Veeva, and ability to manage multiple projects and stakeholders.

Full Description

WHY PATIENTS NEED YOU To provide customer facing colleagues and sales leadership operational and excellence support in the US/PR, by representing the interests of the sales function with key internal stakeholders; and continuously improving sales operational effectiveness and efficiency for the benefit of colleagues, customers, and external partners/stake holders. This position will report to the Team Lead, Sales Commercial Excellence-Internal Medicine and Anti -Viral Sales Lead. WHAT YOU WILL ACHIEVE Drive Operational Excellence that enables the CFCs to Deliver Results Lead Key Areas of Operational Execution for field sales/CFC Pfizer Align/ Deployment /Call Plan (Dynamic Targeting). Incentive Compensation/IC Snapshot/Fluidity/Behavior Modifier. Growth /Skill development and Training. Reporting (Pfizer Align, SFA, Dynamic Messaging). SMART enhancements and deployment. Resources (Starters / Programs / Promos,/VCC/ Centris/Fleet/PCN). AI Pilot support. Big Spring/STEM support. Field Communications. Launch Prep/POA Planning/National and POA Meetings. Op Planning/budgeting. Integrated Planning Teams/PMOs. Proactively identify innovative solutions that simplify process that enable the field Be proficient in written/verbal communication, task and project management, having the ability to keep track of multiple projects’ scope, deliverables, and details. Perform Quality Assurance activities on new releases to ensure business needs are met. Example applications include Incentive Compensation Pfizer Align, IM SMART, Veeva CRM, NBA, IC/Fluidity etc. Strategic thought partner to Sales Leaders, HQ Business Partners to enable FF execution Manage appropriate support requests originating from assigned Regional Business Directors/Sales Directors, Area Business Managers, and all field force supporting functions in HQ (i.e. Marketing, Commercial Effectiveness, KAD, Digital, Legal, etc.). Deliver value through collaborative engagement and lead the coordination and alignment of business needs. Anticipate, identify, engage in and support the prioritization of sales force key issues and opportunities across Internal Medicine/Anti-Viral Sales Teams. ADDITIONAL RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO: Create and maintain an efficient model of consistent, strategic business operations. Drive efficiency and effectiveness by harnessing technology and challenging status quo. Communicate important and/or significant events clearly with all customers facing organizations (thus ensuring a holistic view of Business Operations is maintained). Monitor sales service needs of the field force to include territory assignments and requests originating from field or headquarters colleagues. Resource deployment analysis & procurement. Partner with CMO on the development and implementation of field force incentive compensation programs and all other motivational initiatives. Lead field insight groups, as appropriate, to provide various HQ stakeholders with field sales perspective. QUALIFICATIONS Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop, and coach others, oversee, and guide the work of other colleagues to achieve meaningful outcomes and create business impact. Must-Have BA/BS Degree with 4+ years of previous pharmaceutical, biotech, or medical marketing/sales experience. Demonstrated the ability to work and lead large scale National projects that impact Regions and other Business Units. Must be in a promoted position and/or developmental role with demonstrated leadership across peers, business units and manager groups. Experience in a direct sales and or account management environment. Change agile; able to alter direction seamlessly, produce results in ambiguity and be an agent of change. Demonstrated track record of strong cross functional collaboration (beyond District and Region) and effective utilization of available resources. Excellent written and oral communications skills. Ability to communicate with confidence and influence outcomes of interactions. Strong organizational and analytical skills with the ability to analyze and make recommendations using sales data/call reporting software/applications. Ability to learn and adapt to new systems and technology. Ability to anticipate issues/needs and work proactively to address them; demonstrated initiative and ability to effectively function in times of ambiguity. Strong Microsoft Office, Teams, Power Point skills to include Office 365 (Excel proficiency required). Strong working understanding of Veeva, Call Planning, Fluidity, IC, SMART, etc. Commits to “One Pfizer”: Individual is aligned with the culture, values and mission; communicates a compelling and inspired vision or sense of core purpose; is optimistic; embraces Pfizer’s Values and Behaviors. Nice-to-Have Operational/ Enablement experience regional and national preferred. MBA/MS with 2+ years of experience; OR PhD/JD with 0+ years of experience. NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS Travel will be required to Team Meetings, POAs, and other Business Meetings throughout the year. OTHER JOB DETAILS Last Date to Apply for Job: October 7, 2025 Additional Location Information: United States - Remote Eligible for Relocation Package – NO Secondment 6-9 months If you are currently in a driving position with a fleet vehicle and this secondment does not require driving as an essential function of the position for 12 months or longer, you will be required to turn in your fleet vehicle for the duration of the non-driving secondment. Please refer to the Fleet Policy and Procedures document for more information. There will be no change to your current work location. Relocation assistance may be available based on business needs and/or eligibility. Sunshine Act Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative. EEO & Employment Eligibility Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States. Pfizer endeavors to make www.pfizer.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing, please email disabilityrecruitment@pfizer.com. This is to be used solely for accommodation requests with respect to the accessibility of our website, online application process and/or interviewing. Requests for any other reason will not be returned. Mkt & Sales/Commercial Bus A career at Pfizer offers opportunity, ownership and impact. All over the world, Pfizer colleagues work together to positively impact health for everyone, everywhere. Our colleagues have the opportunity to grow and develop a career that offers both individual and company success; be part of an ownership culture that values diversity and where all colleagues are energized and engaged; and the ability to impact the health and lives of millions of people. Pfizer, a global leader in the bio pharmaceutical industry, is continuously seeking top talent who are inspired by our purpose to innovate to bring therapies to patients that significantly improve their lives.

This job posting was last updated on 9/25/2025

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