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PF

Pfizer

via Workday

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Ig Operations Manager

Anywhere
Full-time
Posted 12/19/2025
Direct Apply
Key Skills:
Project Management
Operational Support
Cross-functional Collaboration
Data Analysis
Process Improvement

Compensation

Salary Range

$96K - 161K a year

Responsibilities

Coordinate and optimize field force operations, manage projects, and facilitate communication across teams to support strategic initiatives.

Requirements

Minimum 5 years in pharmaceutical sales or portfolio strategy roles, with strong project management, communication, and operational skills.

Full Description

ROLE SUMMARY The Immunoglobulin (Ig) business plays a critical role in improving the lives of patients with primary and secondary immunodeficiencies, neurological disorders, and other rare diseases. With a focus on specialty care and infusion pharmacy, the Ig portfolio delivers life-saving therapies that require strategic oversight and innovation. The Field Force (FF) Operations Manager will be a key member of the Ig organization responsible for providing operational support to optimize FF execution. This individual will be responsible for the coordination of all operational requests originating from the Ig Business Lead, RBDs, ABMs, Key Account Managers and Headquarters personnel. This individual will work directly with Sales, Marketing, Payer Marketing and Sales Strategy/Commercial Planning to identify data-driven strategic recommendations to maximize business opportunities based upon brand and/or customer insights and help develop priorities for opportunities for Ig. ROLE RESPONSIBILITIES Operational Excellence: Serve as Ig lead on Specialty Care BU projects by creating and managing plans to achieve objectives, overseeing implementation, and anticipating key salesforce issues and opportunities. Facilitate definition of project scope, goals, and deliverables to ensure alignment with business strategies. Collaborate cross-functionally to design and manage pilots for new operational models or tools prior to full-scale rollout. Prepare strategic summaries and recommendations for leadership based on insights. Operate independently in ambiguous situations, leveraging expertise to achieve desired results. Lead Ig Business Operations and drive field force effectiveness; partner with Commercial Excellence to embed best practices and elevate field force capabilities Organize and manage operational and enablement support across Ig functions, including onboarding/offboarding, training, and compliance; Manage support requests from Regional Business Directors and other stakeholders. Perform Quality Assurance on new releases to ensure business needs are met (e.g., Pfizer Align, Ariba, T\&E, Workday). Coordinate with Leadership and cross-functional teams (Strategy, Commercial Excellence, Marketing, Sales, Account Management) to execute the annual Operating Plan process, address training needs, and ensure compliance. Utilize analytical and financial expertise to manage operational budgets, evaluate financial opportunities, and recommend process improvements. Lead planning and execution of key deliverables for all internal meetings, conferences, congresses, and awards trips. Identify opportunities for process improvement and implement solutions. Share lessons learned, methodologies, and insights to enhance field force enablement. Communications: Serve as liaison between field force, marketing, medical, and operations to ensure alignment and pull-through on strategic priorities and BU tactical plans. Act as communication lead to the field to ensure aligned and effective execution. Support Ig communications to ensure field force perspectives are considered and incorporated. Collaborate cross-functionally to develop impactful deliverables and engaging presentations for internal meetings and town halls. Qualifications Bachelor’s degree required Minimum of 5 years’ experience in US pharmaceutical sales and/or portfolio strategic and/or commercial excellence roles with demonstrated success working collaboratively across different parts of the organization Strong project and time management and organizational skills Advanced Microsoft Office Skills (PPT, Excel and Word) Strong communication skills Detailed orientated Advanced Operations Management: to help create a day-to-day operating environment that is effective, predictable and easy for BU colleagues and others to navigate Other Job Details Last Date to Apply: December 30, 2025 The annual base salary for this position ranges from $96,300.00 to $160,500.00. In addition, this position is eligible for participation in Pfizer’s Global Performance Plan with a bonus target of 12.5% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site – U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States. Relocation assistance may be available based on business needs and/or eligibility. Sunshine Act Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative. EEO & Employment Eligibility Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States. Pfizer endeavors to make www.pfizer.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing, please email disabilityrecruitment@pfizer.com. This is to be used solely for accommodation requests with respect to the accessibility of our website, online application process and/or interviewing. Requests for any other reason will not be returned. Mkt & Sales/Commercial Bus A career at Pfizer offers opportunity, ownership and impact. All over the world, Pfizer colleagues work together to positively impact health for everyone, everywhere. Our colleagues have the opportunity to grow and develop a career that offers both individual and company success; be part of an ownership culture that values diversity and where all colleagues are energized and engaged; and the ability to impact the health and lives of millions of people. Pfizer, a global leader in the bio pharmaceutical industry, is continuously seeking top talent who are inspired by our purpose to innovate to bring therapies to patients that significantly improve their lives.

This job posting was last updated on 12/20/2025

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