Petco

Compensation

Full Description

Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what’s right for pets, people and our planet. We love all pets like our own We’re the future of the pet industry We’re here to improve lives We drive outstanding results together We’re welcome as we are Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We’re focused on purpose-driven work, and strongly believe what’s good for pets, people and our planet is good for Petco. The purpose of the Area Operations Manager position is to provide excellent operational oversight and manage business performance of multiple veterinary hospitals within their assigned market. The area operations manager will drive revenue and manage costs while ensuring our Petco full-service Vetco Total Care provide excellent patient care and client service. The Area Operations Manager is responsible, like all team members, for fostering cohesion and motivation within the team, and driving successful business outcomes. All hospital staff are responsible for performing their duties in a way that creates an environment in which: the patient’s needs always come first; every team member understands that they have the power to do what it takes to create an exceptional customer and patient experience; contentious issues are dealt with and resolved as they occur when possible, or as soon as is possible; exceptional teamwork and commitment to shared goals benefits the entire organization. Essential Job Functions Manage operational oversight of multiple hospitals within assigned market Manage overall business development, performance, and revenue Ensure adherence to hospital budgets Provide excellent client service and follow up and resolve any concerns Oversee payroll approval process for hospitals including relief staff Partner with Petco Veterinary Services to relay and implement new initiatives and training to hospital partners Partner with the Lead Veterinarian Technicians to manage appropriate product inventory and perform periodic auditing for hospital locations Support talent development of the Lead Veterinarian Technicians, Veterinarian Technicians and Concierges during the review process including creation of individual development plans Education/Experience Completed Bachelor’s degree in Business or a related field Must have at least 3 years previous experience working in hospital management-type role within the veterinary or human medical field Must have ability to travel locally within assigned market (approx. 50%) Must have excellent written and verbal communication skills Must have excellent telephone and computer skills Must be a team player willing to learn, offer creative ideas, and accept change Preferred: Experience managing multiple sites Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification. To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. Additional instruction can be found here: https://support.google.com/chrome/answer/173424?hl=en-GB&co=GENIE.Platform%3DDesktop Para traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquí: https://support.google.com/chrome/answer/173424?hl=en-GB&co=GENIE.Platform%3DDesktop We're proud to be "where the pets go" to find everything they need to live their best lives for more than 60 years — from their favorite meals and toys, to trusted supplies and expert support from people who get it, because we live it. We believe in the universal truths of pet parenthood — the boundless boops, missing slippers, late night zoomies and everything in between. And we're here for it. Every tail wag, every vet visit, every step of the way. We are 29,000+ strong and together we nurture the pet-human bond in more than 1,500 Petco stores across the U.S., Mexico and Puerto Rico, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. In 1999, we founded Petco Love. Together, we support thousands of local animal welfare groups nationwide and have helped find homes for ~7 million animals through in-store adoption events. Explore Life @ Petco and discover what it’s like to work here.