Personify Health

Compensation

Full Description

Description: • Serve as the main point of contact to support incoming service inquiries and refer complex questions to sales • Provide a positive experience by responding in a timely manner and offering creative solutions • Initiate and monitor renewals in collaboration with the sales team to evaluate the market and analyze plan data • Manage implementation of new contracts by overseeing underwriting and installation documentation • Maintain thorough knowledge of benefit-related products and attend product trainings • Stay informed of regulatory issues that affect benefit plans and update clients when necessary • Gather product information and pricing to provide clients with comparisons to current offerings • Compile competitor data and market insights and share pertinent information with sales management • Document all interactions in the CRM and maintain orderly filing systems • Meet with clients face-to-face to ensure business objectives are met • Monitor commission payments and follow up with carriers on delinquencies • Participate in a performance-driven environment with development opportunities Requirements: • Bachelors degree, or equivalent • 3+ years of experience as an Account Manager • 3+ years of experience in health insurance, employee benefits, or healthcare industry, specifically with TPA/Self-funded groups • Prior experience working for a TPA or with self-funded groups (required) • Knowledge of health plan testing, regulatory compliance, and mandates regarding insurance plan administration • Willingness to travel for multiple days at a time • Strong interpersonal, presentation, and writing skills • Strong organizational skills and detail orientation • Demonstrated ability to collaborate and work independently • Agile, comfortable with change, and willing to wear many hats • Clear communication and trusted advisor capabilities Benefits: • Total rewards • Flexible opportunities • Diverse, inclusive community • Health • Dental • Vision • Mental health • Other benefits