Personify Health

Compensation

Full Description

Overview Who We Are Because health is personal. That's why Personify Health created the first and only personalized health platform—bringing health plan administration, holistic wellbeing solutions, and comprehensive care navigation together in one place. We serve employers, health plans, and health systems with data-driven solutions that reduce costs while actually improving health outcomes. Together, our team is on a mission to empower people to lead healthier lives. Learn even more about the work that drives us at personifyhealth.com. Responsibilities Ready to What You'll Actually Do ESSENTIAL DUTIES and RESPONSIBILITIES: Perform clerical/administrative duties in the care management department Review service requests from internal and external customers. Respond accurately and timely Provide accurate information to internal and external customers (reports, flyers, data collection) Perform data entry and maintain complete documentation of case information; assist in document maintenance or revisions; compile monthly reports; maintain logs and files Plan, organize and carry out work assignments timely and orderly Maintain folders for various projects organized for easy access Use appropriate judgment in upward communication regarding department or employee concerns Participate in routine meetings and maintain a current task, shared task list or current projects Be able to meet productivity, quality, and turnaround time requirements on a daily, weekly, and monthly basis Creating, managing and pulling invoices to confirm payment, revenue, and expenses Ability to pass external audits to include URAC and NCQA Maintain HIPAA compliance per company’s policy and procedures Maintain confidentiality and minimum requirement rules Complete all required yearly training per company’s expected period KEY COMPETENCIES: Strong written and verbal communication skills Proficient in Microsoft and Adobe products including but not limited to; Excel, Word, Power Point, Adobe, Air Table, Power BI and Outlook Data analytics and analysis knowledge Ability to organize, prioritize, and multitask in a fast-paced/deadline driven environment Finance or bookkeeping knowledge, skills and terminology Demonstrate ability to work independently with excellent judgment Accurate data entry skills (40wpm) Knowledge of medical terminology; ICD-10, CPT & HCPCS coding desirable Strong customer orientation Good time management skills; highly organized Comfort learning new systems, tools, and workflows in a fast‑paced environment Qualifications What You Bring to Our Team QUALIFICATIONS: High school graduation or equivalent (GED) Prior experience in a medical front office, hospital patient intake or medical claims processing, or an equivalent combination of education and experience Proficient in excel and/or Airtable Experience working with claims, utilization management, care management, or revenue cycle data Experience preparing reports, summaries, or dashboards for operational or leadership review Experience working with healthcare administrative data (e.g., claims, eligibility, benefits, billing, or authorizations) Physical and Mental Requirements: Ability to perform the essential job functions safely and successfully with or without a reasonable accommodation, including meeting qualitative and/or quantitative productivity standards Ability to maintain regular, punctual attendance Ability to sit for 6-8 hours Constant use of computer keyboard and mouse; repetitive use of both hand Occasional to frequent twisting of neck; frequent bending of neck and at waist Able to move and set up tables and chairs Benefits The Highlights: Competitive base salary and benefits effective day one Comprehensive medical and dental through our own health solutions (yes, we use what we build) Paid Time Off—rest and recharge time is non-negotiable Mental health support, retirement planning, and financial protection Professional development with clear career progression and learning budgets Mission-driven culture where diverse perspectives drive real impact on people's health Want the full picture? Visit personifyhealthbenefits.com to explore our complete benefits package, wellness programs, and other employee perks. Compensation: This position offers a base salary range of $17-$22 per hour, depending on location, skills, and experience. You're eligible for our full benefits package starting day one. Our Commitment: Personify Health is an equal opportunity employer committed to diversity, equity, inclusion, and belonging. We cultivate a work environment where differences are celebrated, and employees of all backgrounds are empowered to thrive—because diversity is core to who we are and critical to our work in health and wellbeing. Stay Safe: Personify Health will never ask for payment or sensitive personal information like social security numbers during hiring. All official communication comes from verified company email addresses and or our secure applicant tracking system. Suspicious requests? Report them to talent@personifyhealth.com. View all legitimate openings at personifyhealth.com/careers.