Percepta House

Compensation

Full Description

Job Overview We are seeking an Entry Level Customer Service Assistant to join our team in Los Angeles. This role is ideal for someone who enjoys working with people, has strong communication skills, and is passionate about delivering excellent service. The Customer Service Assistant will be the first point of contact for clients, guests, and partners, helping to create a positive and professional environment. Duties • Greet and assist clients, guests, and visitors with professionalism and warmth • Answer phone calls, emails, and general inquiries, providing accurate information and support • Assist with scheduling, reservations, and coordinating client needs • Provide guidance and support to guests during events, workshops, and activities • Maintain accurate records and update client information as needed • Handle client concerns or questions promptly and escalate issues to management when necessary • Collaborate with internal teams to ensure seamless customer experiences Qualifications • High school diploma or equivalent required; some college coursework preferred • Strong interpersonal and communication skills • Friendly, approachable, and professional demeanor • Ability to multitask and manage time effectively • Detail-oriented with good organizational skills • Willingness to learn and grow in a creative, fast-paced environment Join our team today and take the first step towards a rewarding career in customer service! Job Type: Full-time Pay: $44,449.30 - $53,530.34 per year Benefits: • 401(k) • Dental insurance • Flexible schedule • Vision insurance Work Location: In person