PeoplePartners Inc.

Compensation

Full Description

This is a remote position. AU Mortgage Senior Loan Processor (Remote) About PeoplePartners • At PeoplePartners, we build teams people actually want to be part of. We’re aGreat Place to Work certified company, and that’s not a badge we keep on a slide — it’s how we operate every day: people-first, growth-focused, and proudly human. • You’ll work with world-class global clients (like this exceptional Australian mortgage business), gain exposure to international best practices, and grow your career in a team that values outcomes, ownership, and doing things properly. • If you want a role where high standards are celebrated — and your work is trusted — welcome home. Role Overview • This isn’t a “push papers and hope for the best” kind of processing gig. • As anAU Mortgage Senior Loan Processor (WFH), you’ll run the full race —post-strategy through to settlement— owning files end-to-end with the kind of discipline that keeps rework near zero and clients feeling completely looked after. • You’ll work closely with brokers, lenders, valuers, solicitors, and clients to ensure every submission is compliant, complete, and moving forward — fast, clean, and professionally. If you’re the type who triple-checks before you click submit (and sleeps better because of it), you’ll thrive here. Key Responsibilities: • Manage loan applications end-to-end from post-strategy to settlement. • Prepare and submit loan applications viaAOL (Apply Online). • Maintain accurate and complete records inMyCRM. • Monitor lender SLAs and follow up proactively. • Ensure policy alignment and full compliance before submission. • Provide proactive updates to brokers and clients throughout the process. • Identify and escalate risks early with clear documentation. • Coordinate with lenders, valuers, solicitors, and other stakeholders to keep files progressing. Requirements Required Qualifications (Must-Have): • 2+ years’ experience in an end-to-end mortgage processing role. • Proven ability to manage loan files independently from post-strategy to settlement. • Strong knowledge of lender policy and compliance requirements. • Experience in high-volume lending environments. • Strong written English communication skills. • High attention to detail and consistent process discipline. • Ability to work independently in a remote setup. Nice-to-Have: • MyCRMexperience. • AOL (Apply Online)experience. Preferred Qualifications • Demonstrated track record of low-error, low-rework processing performance. • Strong stakeholder management across brokers, lenders, and legal parties. • Continuous improvement mindset (process fixes, not workarounds). Why Join PeoplePartners • This is a role for someone who takes pride in doing things right — and we’ll match that energy. • Great Place to Work certified culturethat backs its people. • Global exposureworking with an established Australian mortgage client. • Career growthwith real pathways and long-term opportunities. • Learning and developmentsupport to sharpen your mortgage operations edge. • Engagement activitiesand a connected virtual team culture. • WFH setupwithcompany-provided equipment. • A structured, high-standards environment where ownership is rewarded. If you’re known for clean submissions, proactive communication, and files that move because you move them — we want you on this team.Apply now and show us what process discipline looks like.Work Details • Employment Type:Full-time. • Work Setup:Remote (Philippines-based). • Schedule:Monday–Friday. • Working Hours:Day-shift - AEST. • Equipment:Company-provided. Benefits • Permanent Work-from-home setup • Company-provided equipment • Secondary Wi-Fi Modem • 21 Leave Credits Annually - Leave benefits begin on Day 1. • 100% conversion of UNUSED leave credits • HMO on Day 1 • 13th Month Pay • Monthly Gift Voucher • Milestone Tokens (Birthday/Anniversary/Christmas). • A Life Beyond the Screen #WorkLifeBalance. • Active employee engagements physically such as Christmas Party & Team Building, and virtual events such as town-hall with prizes.