PENINSULA TRUCK LINES INC

Compensation

Full Description

JOB SUMMARY: The Operations Manager is responsible for overseeing the daily operations of the Auburn terminal, ensuring safe, efficient, and cost-effective transportation services. This role is responsible for driving operational excellence through clear procedures, effective personnel management, and seamless coordination of equipment and freight. The Operations Manager serves as a key leader in coordinating resources, meeting customer expectations, and supporting the company’s growth and profitability. ESSENTIAL DUTIES AND RESPONSIBLITIES: • Supervise, coach, and develop dispatchers, drivers, dock staff, and other operational personnel. • Develop and implement SOPs and protocols to enhance operational efficiency. • Manage day-to-day trucking operations including dispatch and pickup & delivery. • Monitor schedules, routes, and performance to ensure on-time and cost-efficient service. • Oversee load planning and equipment utilization to maximize efficiency. • Manage timecard review, attendance tracking, performance management, and other personnel related tasks. • Monitor driver safety and behavior using available technology and take corrective action as needed· Relay operational issues to IT for timely resolution and system improvements. • Serve as Hazmat liaison, ensuring proper handling and regulatory compliance. Ensure compliance with FMCSR, DOT, OSHA, and Hazmat regulations. • Monitor and analyze performance metrics, identifying areas for improvement and implementing corrective actions. • Stay informed about industry trends and technological advancements to improve processes. • Other duties as assigned. Qualifications: • High School Diploma or GED required; Bachelor’s degree in Business, Logistics, Supply Chain, or related field preferred. • 3-5 years of operations management experience in trucking, logistics, or transportation. • Strong knowledge of DOT regulations, safety compliance, and trucking operations. • Proven leadership skills with the ability to manage and motivate a diverse workforce. • Excellent time management, problem-solving, communication, and organizational skills. • Proficiency in transportation management systems (TMS), routing software, and MS Office Suite. • Exceptional communication and interpersonal skills. • Ability to analyze data and make informed decisions. • Flexibility to work varied hours, including evenings and weekends as needed.