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Pearster

Pearster

via Teamtailor

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Senior Technical Program Manager (Strategic Technology & Transformation)

Anywhere
Full-time
Posted 1/27/2026
Direct Apply
Key Skills:
Program Management
Customer Success
Support Operations

Compensation

Salary Range

$120K - 200K a year

Responsibilities

Leading customer operations and support teams, managing client relationships, and coordinating support and analytics initiatives.

Requirements

Extensive experience in customer support, operations, and program management within SaaS and automotive sectors, with leadership skills and technical understanding, but lacking specific technical program management and engineering leadership experience.

Full Description

Spoiler: This is where your next big move begins. What this Journey Looks Like We are seeking an experienced and visionary Senior Technical Program Manager to lead complex, organization-wide technology programs that drive strategic innovation and operational excellence. This role reports into the senior leadership team and partners closely with engineering, product, security, and business stakeholders to deliver transformative initiatives with global impact. As a Senior Technical Program Manager, you will shape and execute highly visible technical programs from vision to delivery. You will influence roadmap prioritization, mitigate risks across initiatives, and guide cross-disciplinary teams toward achieving strategic goals. You will serve as a key leader in aligning business needs with technical execution to ensure high-quality outcomes. What You'll Lead and Build Lead end-to-end delivery of large-scale technical programs, driving clarity in scope, objectives, and success metrics. Develop and maintain strategic roadmaps that align with business goals and customer outcomes. Partner with engineering, design, product management, and business stakeholders to define priorities and technical feasibility. Influence long-term architecture decisions and technology standards across teams. Identify and manage risks, dependencies, and governance for complex initiatives. Drive operational excellence through continuous improvement of program execution and delivery processes. Communicate program status, trade-offs, and strategic impact to senior leadership. Facilitate consensus and alignment across distributed teams and global stakeholders. What You Bring to the Table 10+ years of experience in technical program management, engineering leadership, or technology strategy roles. Proven track record leading cross-functional programs that span multiple business units and technical domains. Deep understanding of software development processes, cloud technologies, and modern engineering best practices. Strong strategic thinking, problem-solving, and decision-making skills. Excellent verbal and written communication with the ability to influence at all levels. Demonstrated ability to navigate ambiguous environments and drive clarity and results. Bachelor’s or advanced degree in Computer Science, Engineering, or a related discipline (or equivalent experience). Benefits that Move you Forward. We’re here to amplify your brilliance, not contain it. Work from anywhere with true flexibility and freedom. Earn in USD with compensation that matches your expertise. Recharge confidently with dedicated paid time off. Advance your career with fully covered international certifications. Access coworking spaces worldwide whenever you want a professional setup. Strengthen your English and expand your global reach. Connect and have fun with activities that unite our international team. Feel appreciated with personalized gifts and a thoughtful welcome kit. Grow our community and earn through our referral program. At Pearster, your journey matters, and we’re here to help you go further than you imagined.

This job posting was last updated on 1/29/2026

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