$40K - 60K a year
Assist customers via phone, email, and chat by resolving inquiries and maintaining accurate records while collaborating with team members.
Excellent communication, problem-solving, time management skills, self-motivation, and being tech-savvy.
Overview We are seeking a Customer Service Associate – Work From Home in Shrewsbury, MA. As a key team member, you will • Assist customers via phone, email, and chat, providing exceptional support and solutions • Resolve inquiries related to products, services, and account issues • Maintain accurate records of interactions and transactions • Collaborate with team members to improve service quality • Adhere to company policies and procedures to ensure customer satisfaction Skills Needed: Excellent communication, problem-solving, and time management skills; self-motivated; tech-savvy. Benefits: Competitive pay, flexible schedule, remote work environment, training opportunities, and health benefits. Emploment Location Massachusetts, Shrewsbury
This job posting was last updated on 10/23/2025