PCMI

Compensation

Full Description

Summary The Project Manager role plays one of the most important parts in PCMI’s customer experience lifecycle, getting our new customers - who have invested their time, resources, and trust in us - fully onboarded, configured, implemented, and up-and-running in an efficient manner all while delivering the best customer experience. In this role, you will: Work closely with both internal and client team resources to lead and deliver PCRS software solutions. Navigate the end-to-end delivery terrain of the implementation, ensuring that project milestones align timely and within scope. Serve as the central point of contact for both internal and client-side stakeholders (from project team to executives), fostering regular, transparent, and constructive communication. Proactively identify potential risks and issues, formulating robust mitigation and resolution strategies. Ensure optimal allocation and utilization of resources across workstreams. Oversee project expenditures, ensuring fiscal responsibility and providing regular financial updates to senior management. Uphold and enforce superior quality standards across all project deliverables. Manage all project-related documentation, ensuring proper creation, maintenance, and archiving. Advocate for and institute best practices and continuous improvement initiatives within the program. What You’ll Need to Join Our Team Bachelor’s Degree in Computer Science, Business, Engineering, Information Technology, or related field or equivalent work experience. PMP Certification preferred. 2-4+ years as a customer facing Project Manager implementing SaaS solutions. Experienced in resource scheduling, utilization targets, owning a budget, and have worked in a professional services setting. Passionate about customer success, building relationships, and learning. Implementation experience with 4 month or longer deployment timelines that include data conversions and process improvement, preferred. Complete knowledge and understanding of the software development lifecycle (SDLC). Competent with application software implementation and testing practices. Excellent time management skills with a proven ability to meet deadlines. Strong analytical and problem-solving skills. Ability to function well in a high-paced and at times stressful environment. Ability to problem-solve and proactively resolve issues. Why Work For Us Competitive Compensation from $90-$110k* Comprehensive Benefit Package** o Health, Dental & Vision Insurance o Health Savings Account (HSA) o Flexible Spending Account (FSA) o Short & Long Term Disability Insurance and Critical Illness o Company-paid Long-Term Disability o Company-paid Life Insurance o Voluntary Life Insurance o Voluntary Accident Insurance o Employee Assistance Program o 401k with generous Company Match o Commuter Benefits Paid Time Off accrued per pay period 10 Paid Holidays Paid Parental Leave Professional Development Opportunities Employee Events Wellness Programs Employee Discount Programs Office in Park Ridge, IL - Convenient location to Blue Line *Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related aspects. **Eligible to enroll the first day of employment for immediate coverage. Note: It is required for this role to be in the Park Ridge, IL office 2 days per week if the candidate is located in the Chicagoland area. This position is open to remote candidates PCMI can only hire candidates in these states: AL, CT, FL, GA, IL, KY, LA, MA, MI, MO, NC, NE, NH, NM, OH, PA, SC, TX, WI #LI-BB1