PBACO Holding LLC

Compensation

Full Description

Medical Receptionist – Full-Time Schedule: Full-Time Location: Palm Beach Gardens Job Summary We are excited to welcome a professional, dependable, and patient-focused Medical Receptionist to join our team in Palm Beach Gardens. The ideal candidate thrives in a fast-paced medical environment, delivers excellent customer service, and works well with both patients and clinical staff. Experience using eClinicalWorks or Athena EMR is highly preferred. Key Responsibilities • Greet patients and provide accurate information regarding appointments, procedures, and office policies • Answer and manage multi-line phone systems, respond to patient inquiries, and route calls appropriately • Facilitate patient check-in and check-out processes efficiently • Distribute and assist with completion of new patient paperwork • Schedule patient appointments and document visits in the EMR system • Verify insurance eligibility and assist with prior authorizations • Collect and process copays, deductibles, and coinsurance • Maintain accurate and confidential electronic medical records • Communicate effectively with patients, providers, medical assistants, and front office staff • Support billing and administrative workflows as needed • Ensure compliance with HIPAA and OSHA regulations at all times Qualifications & Requirements • Experience with eClinicalWorks or Athena EMR (highly preferred) • Previous experience in a medical or healthcare office (preferred) • Strong computer and data entry skills • Excellent verbal and written communication skills • Ability to multitask, prioritize, and adapt in a fast-paced environment • Strong customer service and patient relations skills • Understanding of general medical office procedures (preferred) • Bilingual (English/Spanish) strongly preferred • Ability to work effectively both independently and as part of a team What We Offer • Supportive and collaborative healthcare environment • Stable full-time opportunity in a growing practice • Opportunity to gain experience with leading EMR systems