Payments Canada

Compensation

Full Description

Payments Canada is at the forefront of the Canadian payment ecosystem. Our purpose is to make payments easier, smarter and safer for all Canadians. Every day we are working diligently to ensure your payments are cleared and settled. In 2024 alone, our systems cleared approximately $107 trillion or $424 billion each business day! If you are passionate about payments and want to help ensure that these financial transactions in Canada are carried out safely and securely, working with us is for you! | Who we are We are a public purpose, non-profit organization situated at the centre of Canada’s payment ecosystem. We own and operate payment systems that process hundreds of billions of dollars worth of payment transactions every business day. We convene ecosystem participants to discuss their multiple and diverse interests and ideas and to navigate industry-level challenges. We adhere to a set of values that are our north star: Inspire trust, build community and enable change. Payments Canada — where our country connects: Payments Canada — Who we are | Our culture With our people in mind we have created a culture that fosters authenticity, collaboration, innovation and development. We empower one another, make meaningful contributions that not only impact the organization, but our country! We develop and nurture meaningful connections that drive innovation in our ecosystem. We are Payments Canada! Do you want to make payments easier, smarter and safer for Canada? Join us today! You need to work here if • You love working with passionate, ambitious and collaborative colleagues. • You want to be challenged and lead unique initiatives. • You want to grow, develop and become a subject matter expert in your field. • You want your work to make an impact in your community and country. Come and join us — where payments meet purpose! | What we are looking for The Director, Product Development & Management is responsible for leading strategic product initiatives across the enterprise payments portfolio. This individual is accountable for product strategy, cross-border expansion, digital asset innovation, and disciplined execution. This role focuses on enterprise-level product lifecycle leadership, translating corporate strategy into actionable roadmaps and delivering measurable outcomes in a regulated financial services environment. The Director acts as a "force multiplier," building the systems and processes that ensure initiatives move from concept to execution with urgency and rigor. The incumbent will drive clarity of ownership and lead cross-functional committees to establish best practices in product development and management lifecycles. | A day in the life Responsibilities of the role include but are not limited to: Enterprise Product Strategy & Roadmap Development • Translate corporate strategy and scorecard objectives into structured, multi-year product roadmaps. • Identify emerging market opportunities and define strategic product priorities. • Develop business cases supported by financial modeling, risk assessment, and competitive analysis. • Establish prioritization frameworks to balance strategic impact, risk, and resource capacity. Cross-Border & Emerging Payment Initiatives • Lead development of cross-border payment strategies, including global interoperability and settlement innovation. • Define and advance product strategies related to tokenization, digital assets, distributed ledger technology (DLT), and stablecoin-enabled payments. • Monitor industry developments and regulatory trends to inform product direction. • Provide thought leadership on evolving payment ecosystems and modernization opportunities. End-to-End Product Lifecycle Leadership • Oversee the full product lifecycle from ideation, design, and build through launch and optimization. • Define product value propositions, target segments, and measurable success metrics (KPIs and KRIs). • Establish stage-gate decision processes and structured development milestones to strengthen consistency and accountability. • Ensure ongoing product performance monitoring and continuous improvement. Execution & Delivery Management • Develop detailed execution plans, workback schedules, and critical path analyses for major initiatives. • Drive decision-making cadence and remove execution barriers across cross-functional teams. • Ensure initiatives progress from analysis to implementation within defined timelines. • Provide transparent executive reporting on progress, risks, dependencies, and mitigation plans to provide a single source of truth for leadership. Cross-Functional Leadership & Governance Alignment • Partner with Policy, Rules, Research, Corporate Strategy, Operations, Technology, Risk, Legal, Compliance, Finance, Government Relations, and Member Relations. • Embed regulatory, operational, and risk considerations directly into product design and lifecycle. • Facilitate alignment across internal stakeholders to ensure clear accountability and decision ownership. • Present product strategies and progress updates to executive leadership and governance forums. Product Capability & Organizational Strengthening • Elevate product management discipline through standardized methodologies, templates, and performance metrics. • Mentor and support product managers to strengthen execution capability. • Identify capability gaps and support talent planning to address emerging needs. • Foster a results-driven culture focused on measurable outcomes and accountability by overseeing the team that acts as an internal consulting unit. |What you need to be successful • Undergraduate or graduate degree in Business, Economics, or a related discipline. • Minimum of ten (10) years of experience in Product Management, Product Operations, or Product Enablement within the payments/financial services sector, including a minimum of ten (5) years of experience in a people leadership role. • Proven success implementing scalable product frameworks and process improvements. • Experience within regulated sectors, such as financial services, payments, fintech, or government. • Experience embedding regulatory and compliance controls directly into the product lifecycle. • Proven ability to build executive-ready business cases and lead complex, enterprise-scale product initiatives while navigating ambiguity. • Exceptional written and verbal communication skills, including the ability to present complex ideas clearly and persuasively. • Proven ability to lead and inspire cross-functional teams, fostering a collaborative and innovative environment. • Strong problem-solving orientation, capable of navigating ambiguity and driving clarity in fast-paced, evolving environments. • Eligibility to obtain and maintain a Government of Canada Reliability Status Clearance and can successfully complete enhanced background checks that may be carried out by Payments Canada. |You will really stand out with • Demonstrated experience with cross-border payments, digital assets, tokenization, or DLT is considered an asset. | Salary range • Based on qualifications and experience: $126,750 to $169,000. Please submit your application by March 19, 2026. | What's in it for you? • Flexible, hybrid (remote/office) environment. • Competitive compensation package, including annual variable bonus and defined contribution pension plan with employer matching percentage (if eligible). • Comprehensive health and dental benefit coverage, including mental health coverage, life insurance and a health spending account for you and your dependents (Permanent and temporary employees with contracts 12 months and over). • Paid time off: minimum four weeks paid vacation, sick and personal days, December holiday shutdown and cultural holiday observance days. • 26 weeks of paid maternity and parental leave top-up. • Rewards and recognition program. • Access to office gym facilities. • Internal and external professional development opportunities. • Fun team and organizational events. • Monthly all staff forums led by our Executive Leadership Team. | Our Commitment to Fair Hiring At Payments Canada, we are dedicated to fair, transparent and inclusive hiring. We are an equal opportunity employer and value diversity at our company. Our recruitment process uses automated tools, but not generative AI, to objectively screen and evaluate applications and confirm that a candidate’s qualifications meet job requirements. It is important to remember that these tools support, but do not replace, human decision-making. Our trained recruitment professionals and hiring managers always make the final hiring decisions. | Our diversity, inclusion and equity commitment At Payments Canada, we are committed to making everyone feel they can be themselves and thrive at work. We will continue to build on a foundation of respect and appreciation for diversity in all forms and collectively create an inclusive and equitable culture where our differences are valued. We are committed to employment equity and actively encourage applications from women, Aboriginal people, persons with disabilities and visible minorities. If selected for an interview, please advise us if you require special accommodation by emailing hrinfo@payments.ca. We thank all applicants for their interest in this opportunity. Preference will be given to Canadian citizens and permanent residents. Only selected candidates will be contacted for an interview.