PatientFi

Compensation

Full Description

Duties and Responsibilities • Install, configure, and provide technical assistance for software and computer systems. • Perform hardware and software installations, configurations and updates as needed. • Install, configure, and maintain network corporate infrastructure • Troubleshoot and resolve technical issues in a timely manner. • Analyze records and logs to spot underlying trends and potential issues. • Support the implementation and roll-out of new solutions or applications. • Test, evaluate, and make decisions about new technology for the business • Create and maintain procedural documentation, diagrams, and written instructions to repair a fault or set up a system. • Set up new users' accounts and profiles. • Understanding, maintaining, and securing AWS environments Skills • The ability to think logically • A good memory of how software and operating systems work • Excellent listening and questioning skills, combined with the ability to interact confidently with others to establish what the problem is and explain the solution • The ability to work well in a team • Problem-solving skills • The ability to prioritize your workload • Attention to detail. Education / Experience • 3 years of relevant experience in IT support • Information Technology or Computer Science degree or certification is helpful • Network and desktop administration • Mac and Linux OS • AWS Certifications are helpful