PatientCare EMS

Compensation

Full Description

About the position Responsibilities • Manage HR functions including recruitment, onboarding, compensation, benefits, training, and employee relations. • Maintain HRIS records, personnel files, and employee databases, ensuring accuracy in headcount, status, and payroll. • Review and process payroll files in a timely and accurate manner in accordance with established pay periods. • Oversee FMLA, LOA, and ADA administration; track benefits and certifications; manage return-to-work compliance. • Prepare headcount and retention reports and monitor turnover and staffing metrics. • Ensure compliance with federal, state, and county laws as well as internal policies, SOPs, CAAS accreditation standards, and HIPAA. • Partner with leadership to address employee relations issues and maintain consistent policy application. • Provide administrative assistance to the COO and leadership team, including meeting coordination, scheduling, document preparation, and internal communications. • Manage correspondence, filing systems, and logistics for meetings and organizational events. • Serve as a liaison between departments to streamline administrative and operational workflows. • Support the development and maintenance of the EMS operations schedule. • Collaborate with Operations team to ensure shift coverage, monitor staffing needs, process schedule adjustments, and communicate updates to relevant departments. • Collaborate with leadership to balance operational efficiency with employee preferences and availability. • Manage company social media accounts to support recruitment, employee recognition, and public relations. • Create, schedule, and monitor content that reflects company culture, values, and community involvement. • Track engagement and collaborate with leadership to improve communication strategies. • Build and maintain positive relationships across departments and with external partners. • Respond to inquiries related to HR policies, benefits, pay, and employment verification. • Perform other duties as assigned to support organizational goals. Requirements • Minimum of 4 years of experience in Human Resources, with exposure to administrative or communications functions preferred. • Associate’s degree or higher in Human Resources, Business Administration, or related field; or equivalent combination of education and experience. • Strong knowledge of HR best practices, FLSA, payroll regulations, and employment law. • Experience with HRIS or scheduling systems (UKG preferred). • Excellent organizational, analytical, and problem-solving skills. • Ability to manage multiple priorities with attention to detail. • Strong written and verbal communication skills, with professional judgment and integrity. • Proficiency in Microsoft Office Suite and social media platforms. • Positive, team-oriented attitude with the ability to adapt in a fast-paced environment. Nice-to-haves • HR certification (PHR/SPHR or SHRM-CP/SCP) preferred.