Pathfinders, Inc.

Compensation

Full Description

We are seeking an Entry Level Client Support Representative to join our team! We are seeking Customer service focused individuals who are looking to grow in a large corporation! Responsibilities: • Answering and making multiple calls using a multi-line phone system in timely manner. • Communicating clearly via phone and email to all parties on the details of their transaction. • Must be able to multitask within the operating system while on the phone, collecting the necessary information to proceed with the scheduling of the transaction. • Employee will be responsible for securely sending documentation regarding the transaction to all parties. • Will need to work closely with outside vendors and internal employees to effectively schedule appointment times and locations. • Employee should be a problem solver and be able to quickly resolve any scheduling conflicts. • Participates in other duties as assigned. THE IDEAL CANDIDATE WILL HAVE: • High School Diploma or equivalent • Minimum of 1 year of customer service-related work experience • Experience with Microsoft Office applications and general computer us • Excellent communication skills including active listening. • Service-oriented and able to resolve customer concerns. • Proficient computer skills with the ability to learn new software. • Excellent organizational skills and high attention to detail • Excellent verbal and written communication and interpersonal skills • Excellent problem-solving skills Details: • Full Time, M-F flexible to all the shifts 9am-9pm • Pay: $18-$20 Company DescriptionAbout Pathfinders, Inc. Pathfinders, Inc. was established in 1997 as a full service staffing solutions provider. Pathfinders was born from a single idea: Our founder wanted to create a company with the capabilities of a national staffing provider but with the customer service and personality of a local provider. We connect the area's best talent with the area's best companies! Inc. 5000 winner - 5 years Philly's Fastest Growing Companies - 5 years