Pasona NA

Compensation

Full Description

Industry: Insurance Title: Benefit Account Manager Location: Cypress, CA (Hybrid) | Remote available outside Southern CA Salary: $80K-$100K Position Summary: The Employee Benefits Account Manager is responsible for managing and servicing corporate health insurance programs for Japanese-affiliated companies. This role focuses on client relationship management, renewal coordination, and ongoing benefits administration support. The position is consultative and service-oriented, working closely with internal support teams to deliver high-quality solutions to assigned accounts. This is a growth-driven hire due to business expansion. Key Responsibilities: • Manage a portfolio of corporate health insurance accounts (B2B) • Serve as the primary point of contact for client companies regarding employee benefits • Oversee renewals, plan changes, open enrollment, and carrier communications • Coordinate with internal operations/support teams to execute deliverables • Provide guidance on benefit structures and market trends • Support Japanese-affiliated clients with culturally aligned service • Maintain strong relationships with carriers and vendors • Contribute to establishing and refining internal service standards Qualifications: • Approximately 5 years of experience in employee benefits or health insurance • Experience with Japanese insurance brokers or benefits consulting firms strongly preferred • Strong understanding of group health insurance plans and benefits administration • Business-level English required • Japanese language proficiency preferred • Ability to independently manage client accounts and workload capacity • Adaptable, collaborative, and aligned with company culture • Comfortable building structure and standards in a growing environment Application Form