$17K-19K a year
Provide exceptional patient service by managing appointments, inquiries, records, billing, and supporting healthcare operations.
Minimum 2 years healthcare or customer service experience, proficiency with EHR and scheduling software, strong communication and organizational skills.
Job Title: Patient Service Advisor Company Overview: Partnership Employment is a leading staffing and recruitment firm specializing in healthcare placements. We partner with prestigious healthcare organizations to connect talented professionals with rewarding career opportunities that foster growth and development. Role Overview: As a Patient Service Advisor, you will be the first point of contact for patients, providing exceptional customer service and administrative support. Your role is vital in ensuring a smooth and positive experience for patients while supporting the healthcare team. What You'll Do: - You will greet and assist patients with professionalism and empathy. - You will manage patient appointments, scheduling, and follow-ups efficiently. - You will handle patient inquiries and resolve issues promptly. - You will maintain accurate patient records and update information as needed. - You will coordinate communication between patients and healthcare providers. - You will process billing and insurance information accurately. - You will support the healthcare team with administrative tasks to ensure smooth operations. - You will adhere to confidentiality and compliance standards in all interactions. What You Bring: - You bring at least 2 years of experience in a healthcare or customer service role. - You have strong communication and interpersonal skills. - You are proficient with electronic health records (EHR) systems and scheduling software. - You possess excellent organizational skills and attention to detail. - You demonstrate empathy and patience when dealing with patients. - You have the ability to multitask and work effectively in a fast-paced environment. Bonus Points If You Have: - Experience with medical billing and insurance processing. - Knowledge of HIPAA regulations and healthcare compliance. - Bilingual abilities to assist diverse patient populations. - Previous experience working in a hospital or clinical setting. What We Offer: - We offer competitive hourly pay ranging from $17.00 to $19.00. - We offer opportunities for professional growth and career advancement. - We offer a supportive and collaborative work environment. - We offer comprehensive training and ongoing development. - We offer flexible scheduling to support work-life balance. Ready to Apply? Please submit your resume and a brief cover letter outlining your experience and interest in the Patient Service Advisor role to our recruitment team at Partnership Employment. We look forward to hearing from you!
This job posting was last updated on 9/13/2025