Partnership Employment

Compensation

Full Description

Job Title: Patient Service Advisor Company Overview: Partnership Employment is a leading healthcare staffing and recruitment firm dedicated to connecting talented professionals with top-tier healthcare organizations. We pride ourselves on fostering a supportive and growth-oriented environment where employees can thrive and advance their careers. Role Overview: As a Patient Service Advisor, you will be the first point of contact for patients, providing exceptional customer service and ensuring a smooth and welcoming experience. Your role is vital in supporting the healthcare team by managing patient interactions efficiently and professionally. What You'll Do: - You will greet and assist patients upon arrival, ensuring a positive and welcoming environment. - You will manage patient appointments, scheduling and rescheduling as needed. - You will verify patient information and insurance details accurately. - You will handle patient inquiries and resolve issues promptly and courteously. - You will maintain patient records and ensure confidentiality in compliance with healthcare regulations. - You will collaborate with healthcare providers and administrative staff to optimize patient flow. - You will process payments and handle billing inquiries with attention to detail. - You will contribute to continuous improvement initiatives to enhance patient service quality. What You Bring: - Minimum of 2 years experience in a healthcare or customer service role. - Strong communication and interpersonal skills to interact effectively with patients and team members. - Proficiency with electronic health records (EHR) systems and scheduling software. - Ability to multitask and manage time efficiently in a fast-paced environment. - Knowledge of medical terminology and insurance processes is preferred. - High school diploma or equivalent; additional certification in healthcare administration is a plus. Bonus Points If You Have: - Experience working in a hospital or clinical setting. - Bilingual abilities, especially in Spanish or other commonly spoken languages. - Familiarity with HIPAA regulations and patient privacy standards. - Customer service awards or recognitions. What We Offer: - We offer competitive hourly pay ranging from $17.00 to $19.00. - We offer comprehensive health, dental, and vision insurance plans. - We offer paid time off and holiday pay. - We offer opportunities for professional development and career advancement. - We offer a supportive and inclusive work environment. Ready to Apply? To join our team as a Patient Service Advisor, please submit your resume and cover letter through our online application portal or email them directly to our recruitment team at careers@partnershipemployment.com. We look forward to hearing from you!