$17K-19K a year
Serve as the primary patient contact, manage appointments, handle inquiries, maintain records, coordinate with staff, process billing, resolve concerns, and support administrative tasks.
Minimum 2 years healthcare or customer service experience, proficiency with EHR and scheduling software, strong communication and organizational skills, ability to handle sensitive information.
Job Title: Patient Service Advisor Company Overview: Partnership Employment is a leading staffing and recruitment firm specializing in healthcare placements. We partner with prestigious healthcare organizations to connect talented professionals with rewarding career opportunities, fostering growth and advancement in the medical field. Role Overview: As a Patient Service Advisor, you will be the first point of contact for patients, providing exceptional customer service and administrative support. Your role is vital in ensuring a smooth and positive experience for patients while supporting the healthcare team. What You'll Do: - You will greet and assist patients with professionalism and empathy. - You will manage patient appointments, scheduling, and follow-ups efficiently. - You will handle patient inquiries and provide accurate information regarding services. - You will maintain patient records and ensure confidentiality and compliance with healthcare regulations. - You will coordinate with medical staff to facilitate patient care and communication. - You will process billing and insurance information accurately. - You will resolve patient concerns promptly to enhance satisfaction. - You will support administrative tasks to ensure smooth office operations. What You Bring: - You bring at least 2 years of experience in a healthcare or customer service role. - You have strong communication and interpersonal skills. - You are proficient with electronic health records (EHR) systems and scheduling software. - You possess excellent organizational skills and attention to detail. - You have the ability to handle sensitive information with discretion. Bonus Points If You Have: - Experience working in a medical office or clinic setting. - Knowledge of medical terminology and insurance processes. - Bilingual abilities to assist diverse patient populations. - Certification in medical administration or related fields. What We Offer: - We offer competitive hourly pay ranging from $17.00 to $19.00. - We offer opportunities for professional growth and career advancement. - We offer a supportive and dynamic team environment. - We offer comprehensive training and development programs. - We offer flexible scheduling to support work-life balance. Ready to Apply? Submit your resume and cover letter through our online application portal or contact Partnership Employment directly to take the next step in your healthcare career.
This job posting was last updated on 9/19/2025