$17K-19K a year
Serve as the primary point of contact for patients, managing appointments, inquiries, records, and coordination with healthcare providers to ensure excellent patient service.
At least 2 years of healthcare or customer service experience, proficiency with EHR systems, strong communication and organizational skills, and basic medical terminology knowledge.
Job Title: Patient Service Advisor Company Overview: Partnership Employment is a leading staffing and recruitment firm specializing in healthcare placements. We are committed to connecting talented professionals with reputable healthcare organizations that prioritize patient care and employee growth. Our mission is to foster rewarding career opportunities and support the development of healthcare teams nationwide. Role Overview: As a Patient Service Advisor, you will be the first point of contact for patients, providing exceptional service and support. Your role is vital in ensuring a smooth and positive experience for patients while supporting the administrative functions of the healthcare facility. What You'll Do: - You will greet and assist patients with professionalism and empathy. - You will manage patient appointments, scheduling, and follow-ups efficiently. - You will handle patient inquiries and resolve issues promptly. - You will maintain accurate patient records and update information as needed. - You will coordinate with healthcare providers to facilitate patient care. - You will process insurance information and assist with billing questions. - You will ensure compliance with healthcare regulations and privacy standards. - You will contribute to a welcoming and organized front office environment. What You Bring: - Minimum of 2 years experience in a healthcare or customer service role. - Strong communication and interpersonal skills. - Proficiency with electronic health records (EHR) systems. - Ability to multitask and manage time effectively in a fast-paced environment. - Detail-oriented with strong organizational skills. - Basic knowledge of medical terminology and insurance processes. Bonus Points If You Have: - Experience working in a medical office or clinic setting. - Familiarity with insurance billing and coding. - Bilingual abilities, especially in Spanish. - Certification in medical office administration or related field. What We Offer: - We offer competitive hourly pay ranging from $17.00 to $19.00. - We offer opportunities for professional growth and career advancement. - We offer a supportive and inclusive work environment. - We offer flexible scheduling to accommodate work-life balance. - We offer comprehensive training and ongoing development. Ready to Apply? Please submit your resume and a brief cover letter outlining your experience and interest in the Patient Service Advisor role to our recruitment team at Partnership Employment. We look forward to hearing from you!
This job posting was last updated on 9/12/2025