Partnership Employment

Compensation

Full Description

Job Title: Patient Service Advisor Company Overview: Partnership Employment is a leading healthcare staffing and recruitment firm dedicated to connecting talented professionals with top-tier healthcare organizations. We pride ourselves on fostering a supportive and growth-oriented environment where employees can thrive and advance their careers. Role Overview: As a Patient Service Advisor, you will be the first point of contact for patients, providing exceptional customer service and ensuring a smooth and welcoming experience. Your role is vital in supporting the healthcare team by managing patient interactions efficiently and professionally. What You'll Do: - You will greet and assist patients upon arrival, ensuring a positive and welcoming environment. - You will manage patient appointments, scheduling, and follow-ups with accuracy and attention to detail. - You will handle patient inquiries and resolve issues promptly, maintaining high satisfaction levels. - You will verify patient information and insurance details to facilitate smooth administrative processes. - You will collaborate with healthcare providers and administrative staff to coordinate patient care. - You will maintain patient records and ensure confidentiality in compliance with healthcare regulations. - You will support billing and payment processing as needed, assisting patients with financial questions. - You will contribute to continuous improvement initiatives to enhance patient service quality. What You Bring: - You have at least 2 years of experience in a customer service or administrative role, preferably in healthcare. - You possess strong communication and interpersonal skills to interact effectively with diverse patients. - You are proficient with scheduling software and electronic health record (EHR) systems. - You demonstrate excellent organizational skills and attention to detail. - You have the ability to handle sensitive information with discretion and professionalism. Bonus Points If You Have: - Experience working in a medical office or healthcare setting. - Knowledge of medical terminology and insurance processes. - Bilingual abilities to assist a diverse patient population. - Certification in medical administration or related fields. What We Offer: - We offer competitive hourly pay ranging from $17.00 to $19.00. - We offer opportunities for professional growth and career advancement within the healthcare industry. - We offer a supportive team environment that values your contributions. - We offer comprehensive training and development programs. - We offer flexible scheduling to support work-life balance. Ready to Apply? Please submit your resume and a brief cover letter outlining your experience and interest in the Patient Service Advisor role to our recruitment team at Partnership Employment. We look forward to welcoming you to our team!