Partnership Employment

Compensation

Full Description

Job Title: Patient Service Advisor Company Overview: Partnership Employment is a leading healthcare staffing and employment agency dedicated to connecting talented professionals with top-tier healthcare organizations. We pride ourselves on fostering career growth and providing exceptional support to both our clients and employees. Role Overview: As a Patient Service Advisor, you will be the first point of contact for patients, ensuring a welcoming and efficient experience. Your role is vital in supporting the healthcare team by managing patient interactions, scheduling appointments, and addressing inquiries with professionalism and care. What You'll Do: - You will greet and assist patients promptly and courteously, creating a positive first impression. - You will manage appointment scheduling and coordinate patient flow to optimize clinic operations. - You will handle patient inquiries via phone, email, and in-person, providing accurate information and support. - You will maintain patient records and ensure data accuracy in compliance with healthcare regulations. - You will collaborate with healthcare providers and administrative staff to facilitate seamless patient care. - You will resolve patient concerns and escalate issues when necessary to ensure satisfaction. - You will support billing and insurance verification processes as needed. What You Bring: - You bring at least 2 years of experience in a healthcare or customer service role. - You have strong communication and interpersonal skills to engage effectively with diverse patients. - You possess proficiency with electronic health records (EHR) systems and scheduling software. - You demonstrate excellent organizational skills and attention to detail. - You have the ability to handle sensitive information with confidentiality and professionalism. Bonus Points If You Have: - Experience working in a fast-paced medical office or clinic environment. - Knowledge of medical terminology and healthcare insurance processes. - Bilingual abilities to support a diverse patient population. - Certification in medical office administration or related fields. What We Offer: - We offer competitive hourly pay ranging from $17.00 to $19.00. - We offer opportunities for professional development and career advancement. - We offer a supportive and inclusive work environment. - We offer flexible scheduling to accommodate work-life balance. - We offer comprehensive benefits packages for eligible employees. Ready to Apply? To join our team as a Patient Service Advisor, please submit your resume and cover letter through our online application portal or contact Partnership Employment directly for more information.