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PE

Partnership Employment

via Lensa

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Patient Service Advisor

Anywhere
full-time
Posted 9/15/2025
Key Skills:
Electronic Health Records (EHR)
Patient Scheduling
Customer Service
Communication Skills
Medical Terminology
Insurance Processing
Multitasking
Empathy

Compensation

Salary Range

$17K-19K a year

Responsibilities

Serve as the primary patient contact, manage scheduling, handle inquiries, maintain records, and support administrative tasks to ensure smooth clinic operations.

Requirements

Minimum 2 years healthcare or customer service experience, proficiency with EHR systems, strong communication and organizational skills, and basic medical knowledge.

Full Description

Job Title: Patient Service Advisor Company Overview: Partnership Employment is a leading staffing and recruitment agency specializing in healthcare placements. We partner with prestigious healthcare organizations to connect talented professionals with rewarding career opportunities, fostering growth and advancement in the medical field. Role Overview: As a Patient Service Advisor, you will be the first point of contact for patients, providing exceptional customer service and administrative support. Your role is vital in ensuring a smooth and positive experience for patients while supporting the healthcare team. What You'll Do: - You will greet and assist patients with professionalism and empathy. - You will manage patient appointments, scheduling, and follow-ups efficiently. - You will handle patient inquiries and resolve issues promptly. - You will maintain accurate patient records and ensure confidentiality. - You will coordinate with healthcare providers to facilitate patient care. - You will process patient payments and insurance information accurately. - You will support administrative tasks to enhance office operations. - You will contribute to a welcoming and organized clinic environment. What You Bring: - You bring at least 2 years of experience in a healthcare or customer service role. - You have strong communication and interpersonal skills. - You are proficient with electronic health records (EHR) systems. - You possess excellent organizational and multitasking abilities. - You demonstrate empathy and patience in patient interactions. - You have basic knowledge of medical terminology and insurance processes. Bonus Points If You Have: - Experience with specific EHR software such as Epic or Cerner. - Bilingual abilities, especially in Spanish or other commonly spoken languages. - Previous experience in a fast-paced medical office or clinic. - Certification in medical administration or related fields. What We Offer: - We offer competitive hourly pay ranging from $17.00 to $19.00. - We offer opportunities for professional growth and career advancement. - We offer a supportive and collaborative team environment. - We offer flexible scheduling to accommodate work-life balance. - We offer comprehensive training and development programs. Ready to Apply? Submit your resume and cover letter through our Partnership Employment careers page or contact our recruitment team directly to take the next step in your healthcare career.

This job posting was last updated on 9/15/2025

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