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PE

Partnership Employment

via Lensa

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Patient Service Advisor

Anywhere
full-time
Posted 9/17/2025
Key Skills:
Customer Service
Scheduling Software
Microsoft Office
Communication Skills
Time Management
Attention to Detail
Patient Confidentiality

Compensation

Salary Range

$17K-19K a year

Responsibilities

Provide exceptional customer service and administrative support to patients, manage appointments, and coordinate communication between patients and healthcare providers.

Requirements

At least 2 years of experience in customer service or healthcare administration, strong communication skills, proficiency with scheduling software and Microsoft Office, and ability to maintain patient confidentiality.

Full Description

Job Title: Patient Service Advisor Company Overview: Partnership Employment is a leading staffing and recruitment firm specializing in healthcare placements. We partner with prestigious healthcare organizations to connect talented professionals with rewarding career opportunities that foster growth and development. Role Overview: As a Patient Service Advisor, you will be the first point of contact for patients, providing exceptional customer service and administrative support. Your role is vital in ensuring a smooth and positive experience for patients while supporting the healthcare team. What You'll Do: - You will greet and assist patients with professionalism and empathy. - You will manage patient appointments, scheduling, and follow-ups efficiently. - You will handle patient inquiries and resolve issues promptly. - You will maintain accurate patient records and ensure confidentiality. - You will coordinate communication between patients and healthcare providers. - You will process patient payments and insurance information accurately. - You will support the healthcare team with administrative tasks as needed. - You will contribute to a welcoming and organized office environment. What You Bring: - You bring at least 2 years of experience in a customer service or healthcare administrative role. - You have strong communication and interpersonal skills. - You are proficient with scheduling software and Microsoft Office. - You have the ability to multitask and manage time effectively. - You demonstrate attention to detail and maintain patient confidentiality. Bonus Points If You Have: - Experience working in a healthcare setting. - Knowledge of medical terminology and insurance processes. - Bilingual abilities, especially in Spanish. - Certification in medical office administration. What We Offer: - We offer competitive hourly pay between $17.00 and $19.00. - We offer opportunities for professional growth and advancement. - We offer a supportive and collaborative team environment. - We offer flexible scheduling to promote work-life balance. - We offer comprehensive training and development programs. Ready to Apply? To join our team as a Patient Service Advisor, please submit your resume and cover letter through our Partnership Employment careers page or email us directly at careers@partnershipemployment.com. We look forward to hearing from you!

This job posting was last updated on 9/17/2025

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