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PE

Partnership Employment

via Lensa

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Patient Service Advisor

Anywhere
full-time
Posted 9/16/2025
Key Skills:
Electronic Health Records (EHR)
Scheduling Software
Customer Service
Communication Skills
Organizational Skills
Multitasking
Empathy
Medical Terminology

Compensation

Salary Range

$17K-19K a year

Responsibilities

Serve as the first point of contact for patients, manage appointments, handle inquiries, maintain records, and support administrative tasks to ensure a positive patient experience.

Requirements

Minimum 2 years experience in healthcare or customer service, proficiency with EHR and scheduling software, strong communication and organizational skills, and empathy in patient interactions.

Full Description

Job Title: Patient Service Advisor Company Overview: Partnership Employment is a leading healthcare staffing and employment agency dedicated to connecting talented professionals with top-tier healthcare organizations. We pride ourselves on fostering a supportive and growth-oriented environment where employees can thrive and advance their careers. Role Overview: As a Patient Service Advisor, you will be the first point of contact for patients, providing exceptional service and support. Your role is crucial in ensuring a smooth and positive experience for patients while supporting the healthcare team with administrative tasks. What You'll Do: - You will greet and assist patients with professionalism and empathy. - You will manage patient appointments, scheduling, and follow-ups efficiently. - You will handle patient inquiries and provide accurate information regarding services. - You will maintain patient records and ensure data accuracy. - You will coordinate with healthcare providers to facilitate patient care. - You will process patient payments and insurance information. - You will support the administrative team with various clerical duties. - You will contribute to a welcoming and organized office environment. What You Bring: - You bring at least 2 years of experience in a healthcare or customer service role. - You have strong communication and interpersonal skills. - You are proficient with electronic health records (EHR) systems and scheduling software. - You possess excellent organizational and multitasking abilities. - You demonstrate empathy and patience when dealing with patients. Bonus Points If You Have: - Experience working in a medical office or clinic setting. - Knowledge of medical terminology and insurance processes. - Bilingual abilities, especially in Spanish or other commonly spoken languages. - Certification in medical administration or related fields. What We Offer: - We offer competitive hourly pay ranging from $17.00 to $19.00. - We offer opportunities for professional growth and career advancement. - We offer a supportive and inclusive work environment. - We offer flexible scheduling to accommodate your needs. - We offer comprehensive training and ongoing development. Ready to Apply? Please submit your resume and a brief cover letter outlining your experience and interest in the Patient Service Advisor role to our recruitment team at Partnership Employment. We look forward to hearing from you!

This job posting was last updated on 9/16/2025

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