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PE

Partnership Employment

via Lensa

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Patient Service Advisor

Anywhere
full-time
Posted 9/15/2025
Key Skills:
Electronic Health Records (EHR)
Customer Service
Appointment Scheduling
Medical Billing
Insurance Verification
Bilingual Communication
Organizational Skills
Interpersonal Skills

Compensation

Salary Range

$17K-19K a year

Responsibilities

Manage patient interactions, schedule appointments, handle inquiries, process payments, and support healthcare providers to ensure a smooth patient experience.

Requirements

Minimum 2 years healthcare or customer service experience, proficiency with EHR systems, strong communication and organizational skills, and empathy in patient interactions.

Full Description

Job Title: Patient Service Advisor Company Overview: Partnership Employment is a leading healthcare staffing and recruitment firm dedicated to connecting talented professionals with top-tier healthcare organizations. We pride ourselves on fostering a supportive and growth-oriented environment where employees can thrive and advance their careers. Role Overview: As a Patient Service Advisor, you will be the first point of contact for patients, providing exceptional customer service and ensuring a smooth and welcoming experience. Your role is vital in supporting the healthcare team by managing patient interactions efficiently and professionally. What You'll Do: - You will greet and assist patients with a friendly and professional demeanor. - You will schedule and confirm patient appointments accurately. - You will manage patient records and ensure data accuracy. - You will handle patient inquiries and resolve issues promptly. - You will coordinate with healthcare providers to facilitate patient care. - You will process patient payments and insurance information. - You will maintain confidentiality and comply with healthcare regulations. - You will contribute to a positive and efficient office environment. What You Bring: - You bring at least 2 years of experience in a healthcare or customer service role. - You have strong communication and interpersonal skills. - You are proficient with electronic health record (EHR) systems. - You have excellent organizational and multitasking abilities. - You demonstrate empathy and patience when dealing with patients. Bonus Points If You Have: - Experience with medical billing and coding. - Knowledge of insurance verification processes. - Bilingual abilities, especially in Spanish. - Previous experience in a fast-paced medical office. What We Offer: - We offer competitive hourly pay ranging from $17.00 to $19.00. - We offer opportunities for professional growth and career advancement. - We offer a supportive team environment with ongoing training. - We offer flexible scheduling to accommodate your needs. - We offer comprehensive benefits including health insurance options. Ready to Apply? Submit your resume and cover letter through our online application portal or contact Partnership Employment directly to take the next step in your healthcare career.

This job posting was last updated on 9/15/2025

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