Paragon Cyber Solutions

Compensation

Full Description

Description Paragon Cyber Solutions is a fast-growing, award-winning cybersecurity and IT services firm supporting federal and commercial clients. We are a proud 8(a), EDWOSB, SDVOSB, and MWBE company committed to excellence, integrity, and innovation. We are seeking a driven, reliable, and solution-focused Operations Program Lead to oversee remote staff, serve as a customer-facing liaison, and contribute to key company initiatives. If you have strong follow-through, love solving problems, and want to grow in government contracting, we want to meet you. Requirements • Oversee onsite team members across contracts, ensuring compliance, productivity, and operational excellence • Conduct regular check-ins, track performance, and support professional development • Ensure timely timesheet submissions and flag any burn/utilization concerns • Act as a point of contact for customers regarding team performance, deliverables, and feedback • Escalate issues appropriately and ensure customer satisfaction remains high • Attend site visits, client meetings, and briefings as needed • Maintain visibility into contract scope, milestones, and funding to support successful execution • Support contract readiness, transition planning, and internal SOP development • Help identify operational workflow gaps and implement enhancements for efficiency • Assist with readiness efforts for new contract awards and transitions • Contribute to company-wide initiatives and culture efforts • Additional duties as assigned Ideal Candidate: • 5+ years of team leadership, military experience, and/or client-facing coordination • Comfortable managing people, projects, and timelines with minimal handholding • Detail-oriented, polished, and not afraid to raise your hand when something's off • Entrepreneurial mindset with interest in growing with our company • Experience with federal contracts, labor tracking, or 8(a) environments • Plus if you have an active security clearance Benefits • Health Care Plan (Medical, Dental & Vision). • Retirement Plan (401K w/ employer matching). • Generous Paid Time Off & Federal Holidays. • Short and Long-Term Disability. • Healthy Work-Life Balance. • Training & Development.