$95K - 120K a year
Manage client communications and project deliverables ensuring alignment with client objectives, regulatory compliance, and budget adherence while supporting business development and team collaboration.
Bachelor's degree in communications, marketing, business or related field, strong communication skills, ability to manage client projects and regulatory reviews, and willingness to travel as needed.
Required Qualifications: • Education: Bachelor's degree in communications, marketing, business, or a related field is required. • Travel: Ability to travel as business needs dictate. • Strong understanding of scientific information and the ability to communicate it effectively. • Excellent organizational, time management, and multitasking skills. • Strong communication skills, both written and verbal. Responsibilities: • Clearly communicate and document the scope of projects to ensure alignment with client expectations. • Review and evaluate agency deliverables to ensure they meet client objectives and quality standards. • Manage all aspects of client communications, including providing timely updates on project status, deadlines, and next steps. • Facilitate regular updates and drive the submission process for Medical, Legal, and Regulatory (MLR) reviews. • Develop a comprehensive understanding of the services offered by PVG and apply this knowledge to manage projects effectively. 1. Client Focus & Service: • Act as a point of contact for client and brand teams. • Clearly understand and qualify client needs and requests to ensure project goals and objectives are met. • Provide clear and timely communication of client direction to the team, outlining required next steps and deliverables. • Support the development of educational and promotional programs aligned with brand and product strategic objectives. • Proactively propose concepts and ideas to support client business objectives. • Ensure compliance with client regulatory requirements. • Collaborate closely with Clinical Services on content development and key messaging. • Approve all content and materials before delivery to the Account Director or Assistant Vice President. • Execute projects and services according to contractual agreements, providing frequent status updates. • Manage client requests efficiently and professionally. • Maintain regular communication with clients through correspondence and meetings. • Perform other related duties as assigned to support the department and organization's overall objectives. 2. Organic Growth/Business Development: • Identify and qualify potential leads and opportunities with key client decision-makers. • Participate in pitch development brainstorming sessions and conferences. • Proactively suggest programming recommendations to support brand goals and objectives. • Assist in proposal and budget development for existing clients and new business pitches. • Collaborate with senior account staff to identify new business opportunities. 3. Teamwork/Collaboration: • Uphold the highest level of integrity and accountability. • Involve team members in problem-solving and issue triage to ensure commitment and accountability. • Provide clear direction to project management and clinical team members. • Recap client meetings and conversations to keep everyone updated. • Serve as a liaison between the Account Director and Project Manager/Project Coordinator. • Encourage and support team members to take on additional responsibilities. • Identify gaps in team resources and recommend solutions to meet program deliverables. 4. Business Knowledge/Operational Practices: • Develop and adhere to project timelines. • Ensure all team members understand project goals and objectives. • Conduct productive project kick-off and status meetings with clear recaps of next steps and due dates. • Complete debarment and state reporting processes. • Follow agency standard operating procedures. • Ensure all team members are fully versed in client compliance and regulatory requirements. • Perform other related duties as assigned to support the department and organization's overall objectives. 5. Financial Accountability: • Ensure project budgets align with the scope of services throughout the project lifecycle. • Document scope changes or added services and obtain client approval before proceeding. • Manage project budgets and advise clients and teams of potential scope changes. • Process and submit invoices timely and according to billing milestones. • Understand client payment provisions and communicate with the finance team. • Review and approve invoices before sending them to clients. • Manage the reconciliation process and ensure timely completion. • Participate in monthly finance meetings and client finance meetings as needed. Job Type: Full-time Pay: $95,000.00 - $120,000.00 per year Work Location: Remote
This job posting was last updated on 9/10/2025