OVM Events

Compensation

Full Description

Job Title: Client Service Representative Company Overview: OVM Events is a dynamic event management company specializing in creating memorable experiences for clients across various industries. With a commitment to excellence and innovation, we pride ourselves on delivering seamless event solutions that exceed expectations. Role Overview: As a Client Service Representative at OVM Events, you will be the face of our company during events, ensuring exceptional customer service and smooth operations. This role is perfect for someone who thrives in fast-paced environments and enjoys engaging with clients and team members alike. What You'll Do: - You will greet and assist clients and guests with a positive and professional attitude. - You will manage client inquiries and resolve issues promptly to ensure satisfaction. - You will coordinate with event staff to facilitate smooth event execution. - You will handle registration, check-ins, and provide information about event schedules. - You will monitor event areas to anticipate and address potential problems. - You will support the team in setting up and breaking down event spaces. - You will maintain accurate records of client interactions and feedback. - You will contribute to continuous improvement by sharing insights and suggestions. What You Bring: - Minimum of 1-2 years of experience in customer service or client-facing roles. - Strong interpersonal and communication skills with a friendly demeanor. - Ability to work effectively both independently and as part of a team. - Problem-solving skills with a proactive approach to challenges. - Flexibility to work in-person at various event locations. - Basic computer skills for managing registrations and communications. Bonus Points If You Have: - Experience in the events or hospitality industry. - Multilingual abilities to assist diverse client groups. - Certification in customer service or related fields. - Familiarity with event management software. What We Offer: - We offer competitive hourly wages with opportunities for bonuses. - We offer hands-on experience in a vibrant and growing industry. - We offer a supportive team environment that values your contributions. - We offer flexible scheduling to accommodate your availability. - We offer opportunities for professional growth and development. Ready to Apply? Please submit your resume and a brief cover letter outlining your interest and relevant experience to careers@ovmevents.com. We look forward to welcoming you to our team!