Ovation Healthcare

Compensation

Full Description

Client Success Manager - GPO Implementations ________________________________________ Key Responsibilities • Project Management o Lead end-to-end implementation of GPO services for new and transitioning healthcare clients. o Develop and manage detailed project plans, timelines, and deliverables. o Coordinate cross-functional teams (Supply Chain, Pharmacy, Finance, IT, Vendors). • Contract & Data Integration o Oversee item master and formulary conversion to align with GPO contracts. o Ensure accurate and timely setup of contract pricing, tiers, and distribution agreements. o Validate savings opportunities through benchmarking and cost analysis. o Conduct financial analysis as necessary for contract tier optimization. • Client Engagement o Act as the primary point of contact for clients during implementation. o Conduct regular status meetings, provide progress reports, and manage issue resolution. o Support client education on GPO model, compliance, and reporting tools. • Change Management o Guide hospital leadership and supply chain teams through transition from prior GPO. o Facilitate adoption of new processes, policies, and compliance requirements. o Address barriers to implementation and escalate risks as needed. • Performance Tracking o Track realized savings against pro forma projections. o Provide reporting on compliance, contract utilization, and cost reduction. o Transition client to ongoing account management team post-implementation. ________________________________________ Qualifications • Bachelor’s degree in Healthcare Administration, Supply Chain, Business, or related field • 2+ years of experience in healthcare supply chain, GPO, or implementation/project management. • Strong knowledge of hospital purchasing, contracting, and supply chain operations. • Excellent communication, relationship-building, and change management skills. • Financial analysis experience a plus. ________________________________________ Success Profile • Strong operator mindset with ability to anticipate client needs. • Skilled at balancing savings identification with savings realization. • Adept at working across clinical, operational, and executive stakeholders. • Demonstrated ability to manage multiple complex projects simultaneously. Ovation will never contact applicants via Chatwork or any other messaging platform outside of our official channels. If you receive any communication claiming to be from Ovation through Chatwork or any unauthorized platform, please disregard it and report it to us immediately. Our official communication will always come from our company email domain or through recognized professional channels like LinkedIn. If you have any questions or concerns regarding the authenticity of a communication, please contact us directly at communications@ovationhc.com for verification. Headquartered in Brentwood, Tenn., Ovation Healthcare partners with 375+ hospitals and health systems across 47 states. For 45+ years, Ovation Healthcare has supported hospitals and health systems through a portfolio of shared services – Leadership Advisory, Spend Management, Revenue Cycle Management, and Technology Services– designed to provide scale and efficiency to hospital business operations.