Otis Elevator Co.

Compensation

Full Description

Job Description: • Responsible for the management, quality, analysis, and lead of Global CRM system • Provide Recommendations, Action Plans, and Status Updates to Leadership and Key Stakeholders • Manage Key Relationships with Business and Technical Stakeholders • Oversee the day-to-day operations of the production environment, ensuring system stability, performance, reliability & quality • Promote continuous improvement by identifying automation opportunities and process enhancements • Ensure adherence to IT security policies, data privacy regulations, and compliance standards • Collaborate with cross-functional teams to address complex technical challenges Requirements: • 5 years of experience with Microsoft Dynamics 365 • Experience in ITLM • Experience with Microsoft Dynamics 365 Platform (Sales Module) highly preferred • Experience with MS Azure Dev Ops (ADO) tool preferred, but not required • Strong Leadership skills and experience leading Teams • Strong Project Management skills in areas related to tracking project plans, managing resources, providing status updates, etc. • Ability to understand both the strategic ('big picture') and tactical perspectives of business problems and technical solutions • Bachelor’s Degree in Digital Technology, Management Information Systems, Computer Science, or a related discipline, or equivalent relevant work experience Benefits: • Opportunities, training, and resources for career development • Employee Scholar Program to pursue degrees or certification programs